The Pyramid CancunReviews

The hotel itself is very nice, they could do with a bit of updating in the rooms though. Shower was unpredictable hot/cold kept changing and the maids were not that attentive unless you left a tip of course. Which I didn’t mind had she cleaned everyday but they didn’t. For some reason we were last on the list and kept knocking around 6pm to clean at...

We just got back. We had a very good time. I highly recommend only going here with the Pyramid or Sian Ka’an black bands. We booked all restaurant reservations at check in. The best restaurants were Benazuza and Careyes (Amazing). Dos Lunus was great Italian food for third place and Bahia Steak House was just OK. I suggest for steak anywhere get fil...

We spent two weeks at the Pyramid Grand Oasis, and only returned this week. Overall, it’s definitely recommended and absolutely worth going. Entertainment - you cannot say you’re bored at Grand Oasis / Pyramid. Day activities such as Zumba, aqua-aerobics / volleyball or an event at the Beach Club will keep your daytime full, then there’s a full on ...

Everyone here was very nice but you’d think that over time they would really take more care of the facilities. We had a 9 day stay but our last 2 days weren’t the best. It rained and when we woke up there was water on the floor it was coming from the ceiling . This could have caused someone to fall and get hurt , they did change us to a new room but...

We arrived at the hotel early and the bell boy took our luggage Next we went to the Mexican restaurant by the pool…good service & food was great Our room was ready early by 2:30 We were in room 1542 right by the beach with pool view It was a little noisy at night as they had the entertainment by the pool right in front of our balcony , so no quiet ...

We visited Oasis Pyramid in 1996, as our very first vacay to Cancun over 25 yrs ago. We have been back to Cancun many times since then, but we had not been back to Oasis until this year, so we booked Oasis, the Pyramid; Sian Kaan to reminisce. To start, we booked via a Southwest Package with upgrade to Sian Kaan, and if you do this it's fine, bot...

I just came back from The Pyramid at Grand Oasis. Overall my stay was good and gave me what I really wanted from this vacation. A great beach to relax, walk and enjoy swimming in the Caribbean sea, nice service and a variety of food. Though it says "newly renovated" it is really just new paint and design on the wall and maybe a new headboard. The ...

Mexico Review Hello, Just returned from a week at The Pyramid Cancun. I don’t normally do reviews but thought I would for this one. Overall my sister and I had a fabulous vacation. First off the grounds at the Pyramid are beautiful and the beach was amazing!!! When I vacation in tropical destinations my priority is always the beach, followed by fo...

Just got back from The Grand Pyramid Oasis. I insisted we booked to upgrade to Sian Kan and pay the additonal cost. When we arrived at VIP check in we were told those rooms were all booked. We had reservations eight months in advance. They knew we were coming...So we were told we were upgraded to another room which was also Sian Kan but not in the ...

We booked the Sian Ka'an upgrade at The Pyramid, and at the end of the day could not see the value of the upgrade. The Pyramid is beautiful and its exclusive restaurants with great food would have been enough, as many of the club benefits advertised in the Sunwing upgrade for Sian Ka'an category were not available: 1. Welcome amenity was not offered...