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Entretenimento em The Sens Cancun

Para quem deseja viver a mais alta experiência de luxo e distinção, assim como desfrutar cada instante com um mundo de atividades ilimitadas, The Sens Cancun é a opção ideal, pois além das amenidades premium disponíveis em seus confortáveis e elegantes quartos, sua oferta de entretenimento abre a porta para um vasto conjunto de aventuras inigualáveis a cada dia da sua estadia all inclusive em Cancún.

Relaxe confortavelmente em seus beach clubs, divirta-se com o mais tentador entretenimento para adultos no clube noturno Kinky, ou embarque em uma ardente travessia em mar aberto com o tour Kinky On Board; além de outras atividades noturnas, também encontrará sempre uma extensa variedade de esportes aquáticos, assim como espetáculos de nível internacional.

Viva intensamente cada dia da sua estadia, aproveite o incrível cenário natural com o entretenimento inigualável que The Sens Cancun oferece.

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* El entretenimiento puede sufrir cambios de horarios o cancelaciones sin previo aviso por medidas gubernamentales.

Kinky On Board

Kinky On Board Viva a aventura pirata

Kinky On Board

Kinky On Board

Kinky On Board

A emoção de uma aventura pirata se combina com as noites mais quentes a bordo de um antigo galeão. Navegue pelo Caribe e desfrute de uma experiência única cheia de diversão e surpresas.

Atividades esportivas em The Sens Cancun

Atividades esportivas

Hidroginástica

Competições na Piscina

Corda de Equilíbrio

Futebol de Praia

Academia

Mega Jenga

Zumba

Vôlei de Praia

Vôlei na Piscina

Avaliações dos hóspedes em The Sens Cancun

Tripadvisor

Explorer17767450527

(May 2023)

Excelente servicio

Excelente hotel, excelente el servicio de todas las personas que laboran en el lugar, destaca la atención de Victoria Velázquez Martínez del restaurante Le Bufett El único detalle malo del hotel es que no tiene estacionamiento suficiente , tuve que dejar el carro en otro lugar

Vanessa R

(May 2023)

BEBIDAS EN EL ÁREA DE ADULTOS DE 10! SERVICIO PREMIUM

Me gusta mucho su playa, el sushi es increíble, la atención de la barra por parte de Jair Sandoval fue estupenda, esa margarita con yerbabuena la pedire por siempre, las habitaciones cómodas, si sugiero que el buffet sea más cuidado y abundante

ghponte14

(August 2024)

Amazing Experience at Sens!

Our stay at Sens Cancun was phenomenal! The staff made us feel so welcome, and the amenities were incredible. Special thanks to Santiago for his wonderful service at the beach and to Richard for making our dining experiences unforgettable. The sushi at Akeru was outstanding, and the drinks at the Sens Beach Club were top-notch. Highly recommend the margaritas! We can’t wait to visit again!

Anayely Pimentel

(January 2024)

Súper consentidos!

Me sentí muy apapachada y consentida en todos los sentidos, todos fueron muy amables y nos hicieron sentir como en casa, especialmente en el Restaurant Miramar, Rosendo, Laura, Eric, desde los desayunos, comidas y cena, muy rica la comida y la atención ni se diga, de verdad gracias por hacernos sentir queridos!

Sunshine42514063832

(January 2024)

Excelente servicio y sabor

Les recomiendo ampliamente comer en el restaurante miramar ejemplar su comida, la reservacion para la cena simplemente magnífica, su langosta exquisita su aguachile del chef luis" unico" la atencion del propio chef qué viene a tu mesa a validar la atención y el sazón magnifico, el personal brutal en especial del mesero Victor, no terminaría de describir lo fascinado que nos fuimos siendo una familia grande de 11 personas nos atendieron super rápido y con tanta paciencia y elegancia que no podría describir. Regresaremos por el simple hecho de comer en MIRAMAR.

TheTraveller

(September 2024)

Buena opción all inclusive Cancún

Estuvimos tres noches. Desde nuestra llegada nos pasaron a un mezzanine donde un host, Ignacio, nos hizo el check in y nos atendió de maravillas. También las chicas del área donde sirven café, panecillos, etc. son sumamente atentas. El hotel tiene cuartos clásicos, pero están muy limpios y cómodos. Hay un restaurante a la orilla de la playa donde durante el día se come muy rico. Hay, por ejemplo, tostadas de atún y otros platillos muy sabrosos. En la noche, es un restaurante con reservación. También el hotel tiene un mini club de playa con costo que vale la pena. Ventanas de oportunidad. Bares y sports clubs no abren todas las noches, entonces, no hay mucho para hacer si te quieres sentar en un lugar. Ahí está limitado. Los restaurantes de acceso sin reservación en el horario de la cena se saturan y hay que hacer fila y esperar. La calidad de las bebidas del all inclusive son de 6.5/10. Tiene ventanas de oportunidad para la mejora, pero me gustó mucho. He estado en muchos all inclusive de diferentes gama de precios, desde más luxury hasta más básicos, y creo que The Sens es una muy buena opción intermedia si uno se hospeda en Cancún. Lo recomiendo.

Fernando M

(July 2024)

La mejor experiencia en le petit chef

Nuestra mejor experiencia en the sens oasis palm. Celebramos el cumpleaños de mi hijo y decidimos en el restaurante le petit chef y nos encantó ver como el chefcito nos preparo en nuestro plato todos los alimentos. La comida deliciosa y las atenciones del sr victor y bartolome fueron excelentes, ellos hicieron nuestra noche de las mejores

Enrique G

(August 2024)

Tú rockeas

Fuimos 6 noches al hotel, De primera mano, los empleados donde mejor, desde el principio hasta el último, sus recomendaciones y consejos de una manera saludable No puedo recordar todos los nombres del personal, pero el equipo de ventas la señora que está por la mañana, nos ayuda mucho, el tipo del equipo de conserjes, ma men, sinceramente le pido mucho que haga que el cumpleaños de mi novia sea el mejor día, y gracias a él pasa, la señora es de la cajera la molesté mucho para conseguir propinas para los empleados de los restaurantes lo siento 🫣 Pero amo a todos Mis mejores saludos Enrique González 1317 22 - 28 de agosto

Brian K

(August 2024)

Gran servicio, servidores muy atentos a nuestras necesidades y peticiones.

El servicio en los restaurantes era fenomenal. Angel era genial acomodar a nuestro grupo grande en una mesa para el desayuno cada mañana. El camarero en la playa era fantástico y haciendo nuestras peticiones de bebidas específicas. También fue muy agradable tener una cama privada en la playa.

Miguel A

(August 2024)

Amazing paradise in Cancun!

This hotel never disappoint us, always is nice to return to the sens. Our suit was big and have a jacuzzi in the balcony that’s allow us to have a nice time during the sunset during we enjoyed a Champaign before dinner time. The housekeeping team did a great job decorating the suit with balloons as we were having a birthday celebration. The food in the outlet is outstanding with impecable profesional services. The staff knew about our special birthday celebration and make everything special for us. We were with friends who also were treated very well making special touches for them too. I highly recommend the sección where is the balinese bed they have a bar in this sección and the bartender and server on the beach club are amazing and on top of everything. Santiago was our server in the beach club this guy know about service and the bartender I don’t remember his name makes the best margaritas ever we had a lot of fun in the private pool they have on the beach club. Our server for breakfast Angel is the best he was waiting for us with mimosas every morning and the service was excellent thank you Angel! You mush try the sushi place it is a nice restaurant great cocktails And the sushi amazing ! Thank you so much Oasis sens for such an amazing hotel and make us feel like home ! I don’t want to forget about the beach the water is clear clean and refreshing ! We had a bless!! Thank you Mike from Vail Colorado !

Stefan S

(August 2024)

Los Sens - lo hicimos de nuevo....:) !!!!

Otra gran estancia en el Sens Cancun. Celebramos un gran cumpleaños y nos divertimos mucho. La mayoría de nuestras habitaciones estaban en el piso 8 y 9 con una vista impresionante sobre el Caribe mexicano. Nuestro 915 estaba impecablemente limpio y teníamos un gran servicio de limpieza todos los días. Nos encantó el desayuno al aire libre en Miramar y Angel y Eva nuestros camareros eran súper estrellas. Akeru era muy agradable para el almuerzo y tiene un buen ambiente comiendo sushi en un ambiente casi privado. Richard, nuestro servidor hizo que todo pasara. Cenamos en Miramar – la Caja Blanca – que era una de mis favoritas - y Cocoa que era genial. Kudos al Sens Beach Club con el bar casi directamente en el océano. Las camas balinesas son imprescindibles. Margaritas súper deliciosas con jugo de limón fresco. Gracias a Irene, Santiago y Javier en el bar. Ya estamos planeando volver pronto. Gracias equipo Sens por toda su amabilidad, trabajo duro y grandes sonrisas. ¡Eres el mejor!

dodgeaaron04

(August 2024)

2nd Time, Amazing Experience!

This was our second time here and it was just as amazing as the first. Every staff member we interacted with was extremely kind and helpful. Our waiter on the beach, Santiago, made our experience even better by being so helpful and always making sure we were taken care of. Thank you to the Sens for making our vacation incredible, and we hope to be back in the future!

betlhembekele1

(August 2024)

Fantastic Stay!

The hotel is absolutely beautiful and clean. The views were amazing, and the staff went above and beyond to make sure we were happy and comfortable. A special thank you to Angel and Eva for their kindness and impeccable service at breakfast every morning, and to Irene and Javier for their excellent service at the beach bar. We’ll definitely be coming back!

Priscila S

(January 2022)

Vacation

We really enjoyed the beach and the pools as well. The staff is friendly. For the bars, I think they need to improve the liquor selection. They have a few restaurants that is adult only. Maki Taco has a great service- amazing food. Cristalle is amazing server. Lucy and Maria were amazing as well. La Palmas restaurant has delicious food and amazing staff. Moises is very attentive and polite. Hostess are very professional and very friendly. Estrella was very polite and professional. Great service.

Jeremy L

(January 2023)

Hervin

The resort was good and we had a blast but one thing that stuck out in our mind was Our bartender Hervin. He is somebody that would have us coming back again for another visit. He took care of us on the beach almost everyday and had a personal flair and touch with every guest. we really appreciated having him take care of us the whole trip. We would love to see the rooms updated but other than that the trip was very nice.

Martin Jensen

(January 2023)

Overall nice stay…

I normally never write reviews, negative nor positive. But just wanted to post this one considering the many various posts. We booked the Grand Oasis Palm (Not the Oasis Palm) but on arrival was given a room at the Oasis Palm due to a bad smelling first room at the GOP. However on dealing with this the day after, Frontdesk Manager sorted it out and got us back to the right hotel. Yes, it’s a busy family hotel, but once you get to know the system after a day or two, it works nicely and you can get the most out of it. Friendly staff and nice pools, beaches, restaurant and bars, even when traveling with young kids. Deal with complaints on the day if needed - not after your stay, otherwise hotel cannot make up for it and slow down and adjust - it’s a holiday… We are still

IrisJoseph

(February 2023)

Decent beachfront all-inclusive

Right on the beach, with lots of families, decent food, and all you could want from an all-inclusive. Strangely the taxi drivers at the hotel didn't know the name Sens, they found it easily enough via Google Maps, but it's better known by Oasis. We were upgraded to a spacious suite that had plentiful space and a spa in the bedroom - unfortunately the water flowing into it was pretty rank but I think that may be a Cancun thing. One day we had winds and heavy rain and leaks came in all over the hotel, I wondered if they weren't prepared for such weather. Our room was mostly fine but people with balconies got the worst leaks. I think the building may need some maintenance and from the outside it could do with some updating. Also the grating around the pool is missing in parts,

JLP

(February 2023)

Best bang for your buck for food, service, and beach, but lacking in drink quality and entertainment.

Best bang for your buck when it comes to food and the beach. The buffet was actually really quite decent and servers were very attentive and pleasant. Especially Isai, who always went above and beyond and was very personable with everyone in our family. The fine-dining restaurant called Careyes my wife and I enjoyed was unbelievable. The all inclusive drinks are not all that amazing, however, with the exception of the cheap Mezcal, which, mixed with Fresca and rimmed with salt, made for a nice cocktail but yeah, you're not gonna be drinking Manhattans and hazy IPA's. Oh, and the water at the pools at both hotels are not heated which is alright on hotter days but not nice on cooler, windier days. The latin band was incredible but overall the entertainment wasn't out of

donhen

(February 2023)

Better than expected

We have just returned from the hotel stayed in the Sens part, we are family of 4, 2 adults and kids age 5 & 10. We travelled from London. I was anxious to arrive after reading a lot of mixed reviews, so thought i would write my own, so sorry for long post but hopefully someone finds it helpful! We found the hotel on a whole to be nice, the lobby and entrance are very nice but the hotel is dated in parts but there was work being done to rest of hotel. We had room 1323 which had a balcony, the rooms are bit dated but clean, bathroom was big and lots of wardrobe space but I would have preferred no balcony as these rooms had the same view but were bigger. Pools - we found the water temp OK, cold when you first get in but bearable. My kids preferred the Sens pool and would go in

Line D

(February 2023)

It gets better, once you understand!

Interesting! You get use to it. My favorite restaurants Careyes, The white Box & Makitacos. Actually, both Careyes and White Box are part of the best restaurants I ever ate to. However, kids are not accepted. Staff are very friendly and helpful. I suggest you rent a bed at Sa’an if you want to be confortable. Not too expensive, but worth it. Hotel a bit older but clean. What I didn’t like are the elevators line ups. Line ups at restaurants to make reservations. Not sufficient chairs at the beach. Still enjoyed my vacations.

gibson737

(March 2023)

A modern looking, clean hotel

A modern looking, clean hotel with updated amenities and hard working staff on a beautiful beach. There are a lot of activities / events to do, with some wonderful restaurants. Some very talented musicians, dancers, and entertainers every evening. I wouldn't necessary rate this as a five star hotel as there are several issues that keep it from being top of the line, such as front desk staff not knowing their rewards program (free extended checkout) and not quite trustworthy (he said he would give us a free upgrade to a suite which was only a standard room), and not explaining to new guests the room numbering system (on 2 occasions people tried to enter our room in the middle of night as they tried to access our room (1014) instead of 1014S. The hotel is quite loud - from

Pauline G

(March 2023)

Very good resort

We were upgraded to a beautiful room with ocean view, balcony, top floor, hot tub…bed was comfortable, food in restaurants à la carte was outstanding, best I’ve had so far….Claudia Bustamante was very helpful, friendly and went out of her way to make us feel welcomed. Uziel, bartender on the 10th floor was very hospitable. Thank you to both. Shuttle from airport to hotel and smoking in non designated area was our only concern.

Tampaite

(March 2023)

4 day stay at The Sens

Family of four and booked a trip on Expedia(flight+hotel) We chose The Sens primarily since it was within our budget Overall budget = $5000 USD Flight+Hotel = $3000 USD Misc expenses like Entrance Fees, Toll Road Fees, Tips, Souvenirs etc = $2000 USD We stayed for 4 days at "The Sens" (Grand Oasis Cancun, The Pyramid are sister resorts) Of the 4 days, two days were spent for excursions so we weren't using the hotel facility say between 7am to 7pm. ***** Positives ***** - Hotel Location is on the other side of the hotel zone which was a plus for us since we could get on the 180D Toll Rd quickly - Limited parking on-site for rental cars but it was adequate since most of the guests had transportation - We stayed at the top level floor (book 4th floor or higher) and were

Dalorz S

(January 2023)

Very nice small Resort with small beach

Small Resort with a very small beach and swimming area but at least sargassum was no issue so could go in the water.. Right next to the ferry and channel that boats go through constantly. Didnt mind the boats- fun to wath.BUT the jetskis were extremely annoying & the fumes stunk ! The service was amazing best we have had in years. Especially Julio at the front desk- he went out of his way when we weren't happy with our room-it was right over air-conditioning units and was terrible loud.Moved us into #505 which is probably the best room in the whole resort! Had amazing ocean view and it's own huge terrace! Usually if ask to move you are just told nothing is available- but we were surprised from the desk they actually went above and beyond!! Food was good and had no problem

gooberScarborough_ON

(December 2023)

great week in Cancun

Check-in Process: We travelled from Canada, and booked a basic room through Sunwing Vacations (8th floor - view of the highway, not Ocean View), and didn’t pay for any upgraded package. We were pleasantly surprised when checking in. We were led past the main Check-in Desk on the ground floor, and we were taken to a 2nd floor lounge for check-in. We were given champagne and pastries, and were seated in very comfortable chairs for the check-in process. Initially we were worried that we were being given a timeshare/vacation club sales pitch. On previous Caribbean vacations, we would check-in at the main Check-in desk, and would be standing during the whole process. We’re not used to this type of VIP service during check-in for a basic room. The Grand Oasis Palm resort is next door. We were able to use the facilities of both resorts (restaurants, bars, beach, coffee shops) for free. Moving between the 2 resorts is quick, there are no trolleys/buses for this. You can walk indoors between the resorts (through the Spa area), or walk along the beach between the 2 resorts. Going indoors is handy when it’s raining, and you’re going for dinner in your nice evening attire to a restaurant in the other resort. Room: Very clean, no insects. I’ve read reviews on Trip Advisor where people complained about cockroaches, ants, etc in the rooms. But we saw not a single insect during the 7 days. Fridge is refilled regularly with bottled water, Coke, beer. Hot water worked fine, never a problem with water temperature or pressure. Air conditioning worked fine. Only negative in the room was the balcony door was very hard to slide open. You had to use a lot of muscle to open that door. I was the door-opener the whole week, my wife couldn’t open it. There is a micro-chip embedded on the wristband that opened the room door. Very handy, no need to carry a room card for this. Coffee shop: They served the fancy coffee like espresso, americano, latte, etc. Also served gelato. The Oasis Palm next door also had a coffee shop, but that one didn’t serve gelato also. Shout out to Fernanda in the coffee shop in the Sens lobby. Great service with a smile. Dinner Reservations: We never had a problem with dinner reservations at a-la-cartes. Previous reviewers talked about lining up at 3pm to make reservations, and standing in line for 30 minutes. This was not my experience. The most I had to wait in line was 12 minutes. And reservations can be made starting at 8am, not 3pm. Go to Concierge desk, near Check-in desk. There are usually 2 Concierges on duty all the time. They will make dinner reservations for the next day.

Antonio

(May 2023)

Nos gustó mucho el hotel

Para empezar estuvo todo bien, pero si fue alfo tardado la recepción, sin embargo nos dieron acceso a las instalaciones, bien ahí, decidimos recorrer la playa del hotel y esta muy linda, muy limpias después comimos en algunos restaurantes, pero visitamos un restaurante qué nos recomendaron qué es café del mar para la cena, la comida está riquísima, de entrada nos atendieron muy bien, el lugar tiene buena vista al mar y de sus platillos ni que decir, la atención de los meseros es simplemente muy atentos, mi esposa y yo regresamos una ocasión más y el servicio el mismo, suoer, queremos darle las gracias a Luis, isaias Julio Ruby Julio balan, Miguel por el excelente servicio qué nos brindaron estando ahí. De verdad que si vivirán este hotel no olvide ir a cenar a café del mar,

Arelia P

(May 2023)

The sens en familia lo recomiendo

El hotel familiar, comodo, habitaciones espaciosas, alberca grande se calienta rapido con el sol, el show de Michael Jackon muy muy bieno lo recomiendo en general y la mejor atencion de Victor del restaurante Cocoa super atento y deliciosa comida del mar, Los Agaves deli tambien, el capitan Hook super espectaculo y muy grata experiencia en familia y lo mejor sus aguas tranquilas del mar ideal para ir con niños

Gustavo S

(May 2023)

Muy bueno pero puede ser mucho mejor!!

Para personas adultos mayores que disfrutamos de la comodidad que ofrecen los resorts todo incluido como The Sens Cancún, encontrarán la mejor oferta de restaurantes a la carta en el White Box, Careyes, Sakura y Cafe del Mar. Exquisita presentación de los platos y calidad, con un excelente servicio donde se destacan Jesus Lázaro Romero y Alejandro Santiago por su amabilidad y atención. El hotel tiene importantes oportunidades de mejora en sus instalaciones pero su Director, Gabriel Torre, es conciente de las mismas y está siempre dispuesto a solucionar los inconvenientes que pueda encontrar el huesped y construir sobre la excelente oferta gastronómica con que cuentan.

Diana G

(May 2023)

Excelente servicio

Playas limpias, hotel bonito y limpio, hay muchos restaurantes, la albercas está muy amplia y limpia, todos son muy atentos, siempre resuelven sus dudas, todo está señalizado para que no te pierdas, las bebidas del bar están ricas y atienden rápido, nos atendieron los sr. Raúl Salgado e Hugo Quijano en el restaurante café del mar, fueron muy atentos y amables.

Omar M

(May 2023)

Vacaciones

El hotel muy bonito y sus empleados muy amables desde que entre a las instalaciones me trataron de la mejor manera. Quiero hacer énfasis sobre el restaurante de comida internacional Le Petit Chef por su grandiosa comida, súper recomendable el salmón con finas hierbas. Agradecimiento infinito a todo el equipo Juan, Alejandro, Francisco, Bartolomé y el chef Cesar. Súper Recomendable

Kevin H

(May 2023)

Kid friendly and all around great experience

My trip here to Cancun has been nothing short of wonderful. Although we went as a couple only there were plenty of kid friendly accommodations. There was food available at all times and variety was all over the map. Ramen, italian, mexican and available from 630am until about 2 am. With so many choices to choose from as far as cooling down at the pools and beach we found great people who attended us as well. 2 people really stood out with me and one of them was Eduin who catered to the kayak activities and gaming room. His personality stood out and was enthusiastic about catering to us on the activities he was assigned. Our package was all inclusive and the one guy who stood out to us was Manuel Javier; a bartender who took our orders and made them the correct way. I actually

Blanca G

(May 2023)

Great Beach Vibe !!

Llegamos a este hermoso hotel donde tiene una vista increíble al mar las albercas están enormes y muy agradables y el area we loved the hotel and we were so happy to visit Manuel Clemente and Paulette y Arturo Lopez were best people at the bar they were the best service abs we had a birthday party here they were the best please ask for them if you come by give them a high five if you want to make a new friend

Explore44813958304

(May 2023)

Beauty & Service - Great Experiences!

The Sens was an amazing experience! The check-in process was quick and easy as well as the check-out. We LOVED the VIP Lounge Lounge Area, the staff was so attentive and knew all of our orders by the end of our stay. I have to give the biggest shout-out to Valentina - she is truly the best! She makes sure everything is perfect every time we stay at an Oasis Property. I have stayed at many Hotels in the Hotel Zone and this is one of the best!

Stefan S

(May 2023)

Every time we go - It gets Better and Better !!!

We were staying at The Sens Cancun with some friends for four nights and we had a blast at the Adult Only Sian Kaan section. The rooms on the ninth and tenth floor are amazing with even better views. The bar on the 10th floor is a nice after dinner spot and we ended our evenings mostly there. We stayed at this hotel already several times because the service and proximity to the beach is second to none. This time to our big surprise - all the adult restaurants got an update or are New! Kudos to the team at Careyes – the food is so delicious. The White Box is just great for breakfast and so relaxing with its outside seating. The new Café del Mar offers a great new style and menu. If you have the opportunity - try Sakura and the dinner show. What an experience. We had a beach bed

Roberto Edmunds

(May 2023)

Highly recommended at The Sens

Particularly appreciated the smooth efficient and private check in. Excellent concierge services provided by Javier. Beautiful and scenic location. Comfortable and well appointed room. Delicious and well catered to in Cafe del Mar by the host Luis and the chef, also named Luis! Thank you both for a memorable dinner with soft ambiance . The White was the best for breakfast and lunch. A thoroughly enjoyed visit to Senses!

Jeanette W

(May 2023)

The best holiday in the most perfect setting

Had the best time staying at this hotel, we had a lovely ocean view room which was nice and spacious with really good aircon! The staff in this hotel are so nice, literally nothing is too much trouble for them and they really go out of their way to make sure you have the best experience. UZIEL was AMAZING, he was super friendly, really knowledgeable and so good with my children! He is definitely a great asset to t he hotel. Others that deserve a mention are Emilio, Emmanuel, Laura, Reuben and Mario who were all fab too!

ghponte14

(August 2024)

Amazing Experience at Sens!

Our stay at Sens Cancun was phenomenal! The staff made us feel so welcome, and the amenities were incredible. Special thanks to Santiago for his wonderful service at the beach and to Richard for making our dining experiences unforgettable. The sushi at Akeru was outstanding, and the drinks at the Sens Beach Club were top-notch. Highly recommend the margaritas! We can’t wait to visit again!

Sunshine42514063832

(January 2024)

Excelente servicio y sabor

Les recomiendo ampliamente comer en el restaurante miramar ejemplar su comida, la reservacion para la cena simplemente magnífica, su langosta exquisita su aguachile del chef luis" unico" la atencion del propio chef qué viene a tu mesa a validar la atención y el sazón magnifico, el personal brutal en especial del mesero Victor, no terminaría de describir lo fascinado que nos fuimos siendo una familia grande de 11 personas nos atendieron super rápido y con tanta paciencia y elegancia que no podría describir. Regresaremos por el simple hecho de comer en MIRAMAR.

TheTraveller

(September 2024)

Buena opción all inclusive Cancún

Estuvimos tres noches. Desde nuestra llegada nos pasaron a un mezzanine donde un host, Ignacio, nos hizo el check in y nos atendió de maravillas. También las chicas del área donde sirven café, panecillos, etc. son sumamente atentas. El hotel tiene cuartos clásicos, pero están muy limpios y cómodos. Hay un restaurante a la orilla de la playa donde durante el día se come muy rico. Hay, por ejemplo, tostadas de atún y otros platillos muy sabrosos. En la noche, es un restaurante con reservación. También el hotel tiene un mini club de playa con costo que vale la pena. Ventanas de oportunidad. Bares y sports clubs no abren todas las noches, entonces, no hay mucho para hacer si te quieres sentar en un lugar. Ahí está limitado. Los restaurantes de acceso sin reservación en el horario de la cena se saturan y hay que hacer fila y esperar. La calidad de las bebidas del all inclusive son de 6.5/10. Tiene ventanas de oportunidad para la mejora, pero me gustó mucho. He estado en muchos all inclusive de diferentes gama de precios, desde más luxury hasta más básicos, y creo que The Sens es una muy buena opción intermedia si uno se hospeda en Cancún. Lo recomiendo.

Fernando M

(July 2024)

La mejor experiencia en le petit chef

Nuestra mejor experiencia en the sens oasis palm. Celebramos el cumpleaños de mi hijo y decidimos en el restaurante le petit chef y nos encantó ver como el chefcito nos preparo en nuestro plato todos los alimentos. La comida deliciosa y las atenciones del sr victor y bartolome fueron excelentes, ellos hicieron nuestra noche de las mejores

Enrique G

(August 2024)

Tú rockeas

Fuimos 6 noches al hotel, De primera mano, los empleados donde mejor, desde el principio hasta el último, sus recomendaciones y consejos de una manera saludable No puedo recordar todos los nombres del personal, pero el equipo de ventas la señora que está por la mañana, nos ayuda mucho, el tipo del equipo de conserjes, ma men, sinceramente le pido mucho que haga que el cumpleaños de mi novia sea el mejor día, y gracias a él pasa, la señora es de la cajera la molesté mucho para conseguir propinas para los empleados de los restaurantes lo siento 🫣 Pero amo a todos Mis mejores saludos Enrique González 1317 22 - 28 de agosto

Brian K

(August 2024)

Gran servicio, servidores muy atentos a nuestras necesidades y peticiones.

El servicio en los restaurantes era fenomenal. Angel era genial acomodar a nuestro grupo grande en una mesa para el desayuno cada mañana. El camarero en la playa era fantástico y haciendo nuestras peticiones de bebidas específicas. También fue muy agradable tener una cama privada en la playa.

Miguel A

(August 2024)

Amazing paradise in Cancun!

This hotel never disappoint us, always is nice to return to the sens. Our suit was big and have a jacuzzi in the balcony that’s allow us to have a nice time during the sunset during we enjoyed a Champaign before dinner time. The housekeeping team did a great job decorating the suit with balloons as we were having a birthday celebration. The food in the outlet is outstanding with impecable profesional services. The staff knew about our special birthday celebration and make everything special for us. We were with friends who also were treated very well making special touches for them too. I highly recommend the sección where is the balinese bed they have a bar in this sección and the bartender and server on the beach club are amazing and on top of everything. Santiago was our server in the beach club this guy know about service and the bartender I don’t remember his name makes the best margaritas ever we had a lot of fun in the private pool they have on the beach club. Our server for breakfast Angel is the best he was waiting for us with mimosas every morning and the service was excellent thank you Angel! You mush try the sushi place it is a nice restaurant great cocktails And the sushi amazing ! Thank you so much Oasis sens for such an amazing hotel and make us feel like home ! I don’t want to forget about the beach the water is clear clean and refreshing ! We had a bless!! Thank you Mike from Vail Colorado !

Stefan S

(August 2024)

Los Sens - lo hicimos de nuevo....:) !!!!

Otra gran estancia en el Sens Cancun. Celebramos un gran cumpleaños y nos divertimos mucho. La mayoría de nuestras habitaciones estaban en el piso 8 y 9 con una vista impresionante sobre el Caribe mexicano. Nuestro 915 estaba impecablemente limpio y teníamos un gran servicio de limpieza todos los días. Nos encantó el desayuno al aire libre en Miramar y Angel y Eva nuestros camareros eran súper estrellas. Akeru era muy agradable para el almuerzo y tiene un buen ambiente comiendo sushi en un ambiente casi privado. Richard, nuestro servidor hizo que todo pasara. Cenamos en Miramar – la Caja Blanca – que era una de mis favoritas - y Cocoa que era genial. Kudos al Sens Beach Club con el bar casi directamente en el océano. Las camas balinesas son imprescindibles. Margaritas súper deliciosas con jugo de limón fresco. Gracias a Irene, Santiago y Javier en el bar. Ya estamos planeando volver pronto. Gracias equipo Sens por toda su amabilidad, trabajo duro y grandes sonrisas. ¡Eres el mejor!

dodgeaaron04

(August 2024)

2nd Time, Amazing Experience!

This was our second time here and it was just as amazing as the first. Every staff member we interacted with was extremely kind and helpful. Our waiter on the beach, Santiago, made our experience even better by being so helpful and always making sure we were taken care of. Thank you to the Sens for making our vacation incredible, and we hope to be back in the future!

betlhembekele1

(August 2024)

Fantastic Stay!

The hotel is absolutely beautiful and clean. The views were amazing, and the staff went above and beyond to make sure we were happy and comfortable. A special thank you to Angel and Eva for their kindness and impeccable service at breakfast every morning, and to Irene and Javier for their excellent service at the beach bar. We’ll definitely be coming back!

Priscila S

(January 2022)

Vacation

We really enjoyed the beach and the pools as well. The staff is friendly. For the bars, I think they need to improve the liquor selection. They have a few restaurants that is adult only. Maki Taco has a great service- amazing food. Cristalle is amazing server. Lucy and Maria were amazing as well. La Palmas restaurant has delicious food and amazing staff. Moises is very attentive and polite. Hostess are very professional and very friendly. Estrella was very polite and professional. Great service.

Jeremy L

(January 2023)

Hervin

The resort was good and we had a blast but one thing that stuck out in our mind was Our bartender Hervin. He is somebody that would have us coming back again for another visit. He took care of us on the beach almost everyday and had a personal flair and touch with every guest. we really appreciated having him take care of us the whole trip. We would love to see the rooms updated but other than that the trip was very nice.

Martin Jensen

(January 2023)

Overall nice stay…

I normally never write reviews, negative nor positive. But just wanted to post this one considering the many various posts. We booked the Grand Oasis Palm (Not the Oasis Palm) but on arrival was given a room at the Oasis Palm due to a bad smelling first room at the GOP. However on dealing with this the day after, Frontdesk Manager sorted it out and got us back to the right hotel. Yes, it’s a busy family hotel, but once you get to know the system after a day or two, it works nicely and you can get the most out of it. Friendly staff and nice pools, beaches, restaurant and bars, even when traveling with young kids. Deal with complaints on the day if needed - not after your stay, otherwise hotel cannot make up for it and slow down and adjust - it’s a holiday… We are still

IrisJoseph

(February 2023)

Decent beachfront all-inclusive

Right on the beach, with lots of families, decent food, and all you could want from an all-inclusive. Strangely the taxi drivers at the hotel didn't know the name Sens, they found it easily enough via Google Maps, but it's better known by Oasis. We were upgraded to a spacious suite that had plentiful space and a spa in the bedroom - unfortunately the water flowing into it was pretty rank but I think that may be a Cancun thing. One day we had winds and heavy rain and leaks came in all over the hotel, I wondered if they weren't prepared for such weather. Our room was mostly fine but people with balconies got the worst leaks. I think the building may need some maintenance and from the outside it could do with some updating. Also the grating around the pool is missing in parts,

JLP

(February 2023)

Best bang for your buck for food, service, and beach, but lacking in drink quality and entertainment.

Best bang for your buck when it comes to food and the beach. The buffet was actually really quite decent and servers were very attentive and pleasant. Especially Isai, who always went above and beyond and was very personable with everyone in our family. The fine-dining restaurant called Careyes my wife and I enjoyed was unbelievable. The all inclusive drinks are not all that amazing, however, with the exception of the cheap Mezcal, which, mixed with Fresca and rimmed with salt, made for a nice cocktail but yeah, you're not gonna be drinking Manhattans and hazy IPA's. Oh, and the water at the pools at both hotels are not heated which is alright on hotter days but not nice on cooler, windier days. The latin band was incredible but overall the entertainment wasn't out of

donhen

(February 2023)

Better than expected

We have just returned from the hotel stayed in the Sens part, we are family of 4, 2 adults and kids age 5 & 10. We travelled from London. I was anxious to arrive after reading a lot of mixed reviews, so thought i would write my own, so sorry for long post but hopefully someone finds it helpful! We found the hotel on a whole to be nice, the lobby and entrance are very nice but the hotel is dated in parts but there was work being done to rest of hotel. We had room 1323 which had a balcony, the rooms are bit dated but clean, bathroom was big and lots of wardrobe space but I would have preferred no balcony as these rooms had the same view but were bigger. Pools - we found the water temp OK, cold when you first get in but bearable. My kids preferred the Sens pool and would go in

Line D

(February 2023)

It gets better, once you understand!

Interesting! You get use to it. My favorite restaurants Careyes, The white Box & Makitacos. Actually, both Careyes and White Box are part of the best restaurants I ever ate to. However, kids are not accepted. Staff are very friendly and helpful. I suggest you rent a bed at Sa’an if you want to be confortable. Not too expensive, but worth it. Hotel a bit older but clean. What I didn’t like are the elevators line ups. Line ups at restaurants to make reservations. Not sufficient chairs at the beach. Still enjoyed my vacations.

gibson737

(March 2023)

A modern looking, clean hotel

A modern looking, clean hotel with updated amenities and hard working staff on a beautiful beach. There are a lot of activities / events to do, with some wonderful restaurants. Some very talented musicians, dancers, and entertainers every evening. I wouldn't necessary rate this as a five star hotel as there are several issues that keep it from being top of the line, such as front desk staff not knowing their rewards program (free extended checkout) and not quite trustworthy (he said he would give us a free upgrade to a suite which was only a standard room), and not explaining to new guests the room numbering system (on 2 occasions people tried to enter our room in the middle of night as they tried to access our room (1014) instead of 1014S. The hotel is quite loud - from

Pauline G

(March 2023)

Very good resort

We were upgraded to a beautiful room with ocean view, balcony, top floor, hot tub…bed was comfortable, food in restaurants à la carte was outstanding, best I’ve had so far….Claudia Bustamante was very helpful, friendly and went out of her way to make us feel welcomed. Uziel, bartender on the 10th floor was very hospitable. Thank you to both. Shuttle from airport to hotel and smoking in non designated area was our only concern.

Tampaite

(March 2023)

4 day stay at The Sens

Family of four and booked a trip on Expedia(flight+hotel) We chose The Sens primarily since it was within our budget Overall budget = $5000 USD Flight+Hotel = $3000 USD Misc expenses like Entrance Fees, Toll Road Fees, Tips, Souvenirs etc = $2000 USD We stayed for 4 days at "The Sens" (Grand Oasis Cancun, The Pyramid are sister resorts) Of the 4 days, two days were spent for excursions so we weren't using the hotel facility say between 7am to 7pm. ***** Positives ***** - Hotel Location is on the other side of the hotel zone which was a plus for us since we could get on the 180D Toll Rd quickly - Limited parking on-site for rental cars but it was adequate since most of the guests had transportation - We stayed at the top level floor (book 4th floor or higher) and were

Dalorz S

(January 2023)

Very nice small Resort with small beach

Small Resort with a very small beach and swimming area but at least sargassum was no issue so could go in the water.. Right next to the ferry and channel that boats go through constantly. Didnt mind the boats- fun to wath.BUT the jetskis were extremely annoying & the fumes stunk ! The service was amazing best we have had in years. Especially Julio at the front desk- he went out of his way when we weren't happy with our room-it was right over air-conditioning units and was terrible loud.Moved us into #505 which is probably the best room in the whole resort! Had amazing ocean view and it's own huge terrace! Usually if ask to move you are just told nothing is available- but we were surprised from the desk they actually went above and beyond!! Food was good and had no problem

gooberScarborough_ON

(December 2023)

great week in Cancun

Check-in Process: We travelled from Canada, and booked a basic room through Sunwing Vacations (8th floor - view of the highway, not Ocean View), and didn’t pay for any upgraded package. We were pleasantly surprised when checking in. We were led past the main Check-in Desk on the ground floor, and we were taken to a 2nd floor lounge for check-in. We were given champagne and pastries, and were seated in very comfortable chairs for the check-in process. Initially we were worried that we were being given a timeshare/vacation club sales pitch. On previous Caribbean vacations, we would check-in at the main Check-in desk, and would be standing during the whole process. We’re not used to this type of VIP service during check-in for a basic room. The Grand Oasis Palm resort is next door. We were able to use the facilities of both resorts (restaurants, bars, beach, coffee shops) for free. Moving between the 2 resorts is quick, there are no trolleys/buses for this. You can walk indoors between the resorts (through the Spa area), or walk along the beach between the 2 resorts. Going indoors is handy when it’s raining, and you’re going for dinner in your nice evening attire to a restaurant in the other resort. Room: Very clean, no insects. I’ve read reviews on Trip Advisor where people complained about cockroaches, ants, etc in the rooms. But we saw not a single insect during the 7 days. Fridge is refilled regularly with bottled water, Coke, beer. Hot water worked fine, never a problem with water temperature or pressure. Air conditioning worked fine. Only negative in the room was the balcony door was very hard to slide open. You had to use a lot of muscle to open that door. I was the door-opener the whole week, my wife couldn’t open it. There is a micro-chip embedded on the wristband that opened the room door. Very handy, no need to carry a room card for this. Coffee shop: They served the fancy coffee like espresso, americano, latte, etc. Also served gelato. The Oasis Palm next door also had a coffee shop, but that one didn’t serve gelato also. Shout out to Fernanda in the coffee shop in the Sens lobby. Great service with a smile. Dinner Reservations: We never had a problem with dinner reservations at a-la-cartes. Previous reviewers talked about lining up at 3pm to make reservations, and standing in line for 30 minutes. This was not my experience. The most I had to wait in line was 12 minutes. And reservations can be made starting at 8am, not 3pm. Go to Concierge desk, near Check-in desk. There are usually 2 Concierges on duty all the time. They will make dinner reservations for the next day.

Antonio

(May 2023)

Nos gustó mucho el hotel

Para empezar estuvo todo bien, pero si fue alfo tardado la recepción, sin embargo nos dieron acceso a las instalaciones, bien ahí, decidimos recorrer la playa del hotel y esta muy linda, muy limpias después comimos en algunos restaurantes, pero visitamos un restaurante qué nos recomendaron qué es café del mar para la cena, la comida está riquísima, de entrada nos atendieron muy bien, el lugar tiene buena vista al mar y de sus platillos ni que decir, la atención de los meseros es simplemente muy atentos, mi esposa y yo regresamos una ocasión más y el servicio el mismo, suoer, queremos darle las gracias a Luis, isaias Julio Ruby Julio balan, Miguel por el excelente servicio qué nos brindaron estando ahí. De verdad que si vivirán este hotel no olvide ir a cenar a café del mar,

Arelia P

(May 2023)

The sens en familia lo recomiendo

El hotel familiar, comodo, habitaciones espaciosas, alberca grande se calienta rapido con el sol, el show de Michael Jackon muy muy bieno lo recomiendo en general y la mejor atencion de Victor del restaurante Cocoa super atento y deliciosa comida del mar, Los Agaves deli tambien, el capitan Hook super espectaculo y muy grata experiencia en familia y lo mejor sus aguas tranquilas del mar ideal para ir con niños

Gustavo S

(May 2023)

Muy bueno pero puede ser mucho mejor!!

Para personas adultos mayores que disfrutamos de la comodidad que ofrecen los resorts todo incluido como The Sens Cancún, encontrarán la mejor oferta de restaurantes a la carta en el White Box, Careyes, Sakura y Cafe del Mar. Exquisita presentación de los platos y calidad, con un excelente servicio donde se destacan Jesus Lázaro Romero y Alejandro Santiago por su amabilidad y atención. El hotel tiene importantes oportunidades de mejora en sus instalaciones pero su Director, Gabriel Torre, es conciente de las mismas y está siempre dispuesto a solucionar los inconvenientes que pueda encontrar el huesped y construir sobre la excelente oferta gastronómica con que cuentan.

Diana G

(May 2023)

Excelente servicio

Playas limpias, hotel bonito y limpio, hay muchos restaurantes, la albercas está muy amplia y limpia, todos son muy atentos, siempre resuelven sus dudas, todo está señalizado para que no te pierdas, las bebidas del bar están ricas y atienden rápido, nos atendieron los sr. Raúl Salgado e Hugo Quijano en el restaurante café del mar, fueron muy atentos y amables.

Omar M

(May 2023)

Vacaciones

El hotel muy bonito y sus empleados muy amables desde que entre a las instalaciones me trataron de la mejor manera. Quiero hacer énfasis sobre el restaurante de comida internacional Le Petit Chef por su grandiosa comida, súper recomendable el salmón con finas hierbas. Agradecimiento infinito a todo el equipo Juan, Alejandro, Francisco, Bartolomé y el chef Cesar. Súper Recomendable

Kevin H

(May 2023)

Kid friendly and all around great experience

My trip here to Cancun has been nothing short of wonderful. Although we went as a couple only there were plenty of kid friendly accommodations. There was food available at all times and variety was all over the map. Ramen, italian, mexican and available from 630am until about 2 am. With so many choices to choose from as far as cooling down at the pools and beach we found great people who attended us as well. 2 people really stood out with me and one of them was Eduin who catered to the kayak activities and gaming room. His personality stood out and was enthusiastic about catering to us on the activities he was assigned. Our package was all inclusive and the one guy who stood out to us was Manuel Javier; a bartender who took our orders and made them the correct way. I actually

Blanca G

(May 2023)

Great Beach Vibe !!

Llegamos a este hermoso hotel donde tiene una vista increíble al mar las albercas están enormes y muy agradables y el area we loved the hotel and we were so happy to visit Manuel Clemente and Paulette y Arturo Lopez were best people at the bar they were the best service abs we had a birthday party here they were the best please ask for them if you come by give them a high five if you want to make a new friend

Explore44813958304

(May 2023)

Beauty & Service - Great Experiences!

The Sens was an amazing experience! The check-in process was quick and easy as well as the check-out. We LOVED the VIP Lounge Lounge Area, the staff was so attentive and knew all of our orders by the end of our stay. I have to give the biggest shout-out to Valentina - she is truly the best! She makes sure everything is perfect every time we stay at an Oasis Property. I have stayed at many Hotels in the Hotel Zone and this is one of the best!

Stefan S

(May 2023)

Every time we go - It gets Better and Better !!!

We were staying at The Sens Cancun with some friends for four nights and we had a blast at the Adult Only Sian Kaan section. The rooms on the ninth and tenth floor are amazing with even better views. The bar on the 10th floor is a nice after dinner spot and we ended our evenings mostly there. We stayed at this hotel already several times because the service and proximity to the beach is second to none. This time to our big surprise - all the adult restaurants got an update or are New! Kudos to the team at Careyes – the food is so delicious. The White Box is just great for breakfast and so relaxing with its outside seating. The new Café del Mar offers a great new style and menu. If you have the opportunity - try Sakura and the dinner show. What an experience. We had a beach bed

Roberto Edmunds

(May 2023)

Highly recommended at The Sens

Particularly appreciated the smooth efficient and private check in. Excellent concierge services provided by Javier. Beautiful and scenic location. Comfortable and well appointed room. Delicious and well catered to in Cafe del Mar by the host Luis and the chef, also named Luis! Thank you both for a memorable dinner with soft ambiance . The White was the best for breakfast and lunch. A thoroughly enjoyed visit to Senses!

Jeanette W

(May 2023)

The best holiday in the most perfect setting

Had the best time staying at this hotel, we had a lovely ocean view room which was nice and spacious with really good aircon! The staff in this hotel are so nice, literally nothing is too much trouble for them and they really go out of their way to make sure you have the best experience. UZIEL was AMAZING, he was super friendly, really knowledgeable and so good with my children! He is definitely a great asset to t he hotel. Others that deserve a mention are Emilio, Emmanuel, Laura, Reuben and Mario who were all fab too!

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