Amazing restaurants, very unique! Staying in the Sian Ka'an Suite includes great benefits. the concierge was not knowledgeable but bell staff was great! The outdoor staff service was great! I will be back and stay in that suite again!
So we are booking in the morning for our 17 years anniversary. We are sooooooooo excited to book this trip. We are going with a while group of people and we are all behind excited. Cannot wait to finally see mexico and this amazing resort
Worth paying for the upgrade. Nice beach, loved private pool area, and the lunch areas open had some very good food. Seafood area by private pool had the nest seafood and steaks. Enjoyed adults only. All the employees were very good and helpful
Gostaria de parabenizar toda equipe de funciona´rios do hotel desde sua recepção, atendimentos no café da manha, almoço e jantar e,, especialmente do bar beach clube Wilberth e Melody e também no snack bar Adrian, luz e laura. Certamente voltaremos.
The service at Las Palmas buffet was excellent; especially from our waiter Silverio Roiz. With a wink and a smile, he brought us drinks we didn’t know we actually wanted and took away dirty plates before our kids could knock them over . Thank you!
These guys were friendly, polite and helpful, Everything was clean , tidy and neat. Food was ok. the fact that you have to reserve the restaurants in the morning was a hassle. So was the exclusive VIP at the beach, need to stand in line long time.
When My daughter and I arrived on feb 6 2019, we were efficiently taken care of by the hotel staff, with seamless check in.The rooms are a good size and clean. The pool area was very nice and was fairly quiet when we were there.
Super friendly and helpful staff, rooms were cleaned and restocked daily, really comfy beds. Great shower. Only drawback is the bathroom doesn't have a fan, so it gets pretty humid in there.
Great hotel and friendly staff. I stay and work with banquets for bussiness. I recomend the staff of the events: Ariana Morales and Raúl Ruíz. The Coffe Break on events are great. The rooms are so nice.
