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Reviews of our Hotels

Great dining experience!

2019-02-07 10:27:40 hrs

Amazing restaurants, very unique! Staying in the Sian Ka'an Suite includes great benefits. the concierge was not knowledgeable but bell staff was great! The outdoor staff service was great! I will be back and stay in that suite again!

Excited to be there

2020-01-24 21:12:14 hrs

So we are booking in the morning for our 17 years anniversary. We are sooooooooo excited to book this trip. We are going with a while group of people and we are all behind excited. Cannot wait to finally see mexico and this amazing resort

Older, but updated very nicely

2019-02-07 11:28:17 hrs

Worth paying for the upgrade. Nice beach, loved private pool area, and the lunch areas open had some very good food. Seafood area by private pool had the nest seafood and steaks. Enjoyed adults only. All the employees were very good and helpful

Não sei

2019-05-03 17:53:29 hrs

Gostaria de parabenizar toda equipe de funciona´rios do hotel desde sua recepção, atendimentos no café da manha, almoço e jantar e,, especialmente do bar beach clube Wilberth e Melody e também no snack bar Adrian, luz e laura. Certamente voltaremos.

Great Service at Las Palmas

2019-05-13 08:13:34 hrs

The service at Las Palmas buffet was excellent; especially from our waiter Silverio Roiz. With a wink and a smile, he brought us drinks we didn’t know we actually wanted and took away dirty plates before our kids could knock them over . Thank you!

Ouany Ramos, Daniel Perez, Meteuo Chavez

2020-02-12 21:36:57 hrs

These guys were friendly, polite and helpful, Everything was clean , tidy and neat. Food was ok. the fact that you have to reserve the restaurants in the morning was a hassle. So was the exclusive VIP at the beach, need to stand in line long time.

Great staff!

2019-02-15 19:11:41 hrs

When My daughter and I arrived on feb 6 2019, we were efficiently taken care of by the hotel staff, with seamless check in.The rooms are a good size and clean. The pool area was very nice and was fairly quiet when we were there.

best staff ever

2020-01-05 17:06:56 hrs

Super friendly and helpful staff, rooms were cleaned and restocked daily, really comfy beds. Great shower. Only drawback is the bathroom doesn't have a fan, so it gets pretty humid in there.

Excellence Service

2019-02-24 16:13:24 hrs

Great hotel and friendly staff. I stay and work with banquets for bussiness. I recomend the staff of the events: Ariana Morales and Raúl Ruíz. The Coffe Break on events are great. The rooms are so nice.