your vacations in an oasis From May 26 to Jun 2

This was a perfect location for my sons (16 and 12). They enjoyed the beach, the pool, the daily activities and of course the sushi bar. I will recommend this hotel to anyone with kids.

Best food we ate in Cancun was Labamba. The waiter did a great job, his name was Bartolomeo. Carlos was also great. The hostess name was Samantha. The cooks name was Armando the food was superb. Jorge, Amado Bravo, Rosendale were all great.

At first when getting to the resort we were very bummed out because there were a lot of children, and we were all 18+ But the entertainment crew at this resort made the trip so worth it they always had something fun going on like salsa lessons, yoga

My room was great. Wish that they would have kept putting water and coke in the refrigerator. Yes we had to pay extra for the lock for the safe. It rained all day one day and could not go to some of the restaurants

Big infrastructure, not the better services , good food, very full more that 100% capacity, so Staff are always busy. Pools are big and clean, Restaurant need more waiting areas, need improvement at AC, excellent location and need to improve access

I'm being honest, the hotel was in perfect condition, air conditioning worked really well, service was excellent! The food was amazing. I wore a purple bracelet and was afraid again because of the reviews that not much would be available to me

Hi, We have booked with you and it says our booking is either "Double room OR Twin rooms" I have 2 rooms booked with you and i wanted to confirm that i require TWIN rooms as we need 2 beds in each room. Please email me back, Regards, Fabian

Don't listen to all the bad reviews. The pyramid id great. If you're an older couple who expects something very high class you may be a bit dissapointed & it is quite loud for kids

No very clean, the building looking dirty, No seafood to eat at restaurants, I was expecting more seafood since it’s right there. Staff very nice, everything looks dirty and older the pictures on the website looks totally different.