The customer service and the people made it a joy to be at. At Coba Ignacio, was the most attentive person I have ever met, Tito the waiter was a delight and so welcoming. At moonlight Victor, At the box thank you Cesar, Raul, Manuel, and Gabriel.
Well with all the reviews I would have expected we wouldn't run into any issue on our room. Fridge wasn't stocked properly , no bottle of wine no robe or slippers . Called down an fridge was filled right away we waited 4 days for bottle wine
Stayed here at the Oasis Sens in Cancun and wasn't happy with the service of the staff. Every vacation I have gone on always had at least one staff member that remembered you and said hi but the staff here needs to take a refresher course
Great Hotel and service. Carlos and Jose took great care of us at the Oh breakfast and the Mega Bits Manager was very good also! Antonio was very good and nice at our check in and took great care of us. The pool area was great
My friend and I decide to visit Cancun we didn't have idea how it was... we found the Smart Oadis Hotel... and the only think we can say. Is that everything was perfec since the beginning. The service is the best. ROSALIA MEGA
First of all, the staff was wonderful. Kind. Informative. Always ready to assistant and make our stay a good one. I think this is a great place for a budget stay. The hotel is attractive. The pool, though crowded, is beautiful.
When My daughter and I arrived on feb 6 2019, we were efficiently taken care of by the hotel staff, with seamless check in.The rooms are a good size and clean. The pool area was very nice and was fairly quiet when we were there.
We spent one night at this hotel en route to another locale on the Yucatan Peninsula. We got there late, so I really cannot speak to location in terms of other things to visit. The room was clean and nicely furnished.
Reading some of the recent reviews... maybe we lucked out! Our room was large and modern, cleaned very well every day. The air conditioner worked perfectly and we did not find it too loud. All of the staff greeted us daily with a smile
