irresistible offers to live in Cancun From Oct 14 to Oct 20

I stayed at the Pyramid for 4 days and wanted to say that Carlos Cepeva ( assistant GM ) was an absolute star. We were looking for somewhere to stay for few days in Cancun and was directed to Carlos What an amazing person.

Just returned from a 10 day trip. I recommend the upgrade to VIP. From the moment we checked in with our concierge team Ana, Lucelly, and Pedro, they strived to make sure every detail of our stay was worry free every day.

HThe property is absolutely beautiful, the staff was great. So many restaurants! So much food, lots of variety. OMG, if you love coffee, then you will love the coffee shop where they make Latte`s, and every kind of coffee you can imagine.

I'm being honest, the hotel was in perfect condition, air conditioning worked really well, service was excellent! The food was amazing. I wore a purple bracelet and was afraid again because of the reviews that not much would be available to me

From previous reviews I was hesitant about the check in process but when we arrived it was smooth. We had Rene at the front desk and he was super helpful. Our room was great, the fridge was packed with water and sodas.

Big infrastructure, not the better services , good food, very full more that 100% capacity, so Staff are always busy. Pools are big and clean, Restaurant need more waiting areas, need improvement at AC, excellent location and need to improve access

Well with all the reviews I would have expected we wouldn't run into any issue on our room. Fridge wasn't stocked properly , no bottle of wine no robe or slippers . Called down an fridge was filled right away we waited 4 days for bottle wine

The customer service and the people made it a joy to be at. At Coba Ignacio, was the most attentive person I have ever met, Tito the waiter was a delight and so welcoming. At moonlight Victor, At the box thank you Cesar, Raul, Manuel, and Gabriel.

Had an amazing trip! Ernesto at the lobby bar and Miguel at the pool bar were awesome. They took great care of us and definitely kept the party going. We didn?t do the upgrade, but didn?t feel like we missed out on anything.