Can my children access the Kids Club if we are staying at Oasis Palm?

Of course! We offer an amazing Kids Club and KiddO Zone, where children can enjoy fun activities such as board games, cooking classes, video games, and a small pool area with slides and loungers designed especially for them, among many other activities. Please note that children ages 3 to 12 may be supervised by our trained staff while parents relax and enjoy the resort's facilities. Children under 3 years old must be accompanied by a parent or guardian at all times. The Kids Club is open daily from 9:00 a.m. to 8:00 p.m.

What is the price for a child's accommodation?

We believe that sharing a vacation as a family is vital at Oasis, and to support this, we provide discounted rates for children. These prices are determined by several factors, such as the chosen room type and the time of year you intend to visit. Rest assured, the cost for children is always substantially less than the adult rate. For a specific price breakdown based on your travel schedule and chosen lodging, please reach out to us via our official contact methods. A member of our booking team is ready to help you: Website : oasishoteles.com Phone : +52 55 4170 9258 Email : contact@oasishoteles.com WhatsApp : +52 998 287 4478

Do you offer activities for the whole family?

Absolutely! Our resort features a wide variety of family-friendly activities, including live music, shows, karaoke nights, fun kayak experiences, and much more. We invite you to download the Oasis Hotels & Resorts app, available for Android and iOS, where you'll find detailed information about all the activities you can enjoy during your all-inclusive vacation.

What amenities will I find in my room?

All rooms at Oasis Palm include a variety of amenities such as a shower cap, moisturizing lotion, hand soap, body wash, shampoo, and towels. The amenity kit is replenished each time housekeeping services your room, so while you enjoy your vacation, we take care of everything else.

What is the cost of the in-room safe?

The rental fee for the in-room safe is $120 MXN per day. If needed, this service is available directly through our Oasis Plus Customer Service guest assistance team.

To help you enjoy your stay and share your experience with the world, WiFi service is included at no additional cost for all guests staying at Oasis Palm. If you require enhanced connectivity, Premium WiFi is available for an additional fee.

What is the difference between Oasis Palm and Grand Oasis Palm?

Oasis Palm and Grand Oasis Palm are located within the same complex, but they offer different levels of experience. Oasis Palm provides comfortable accommodations with access to a selection of restaurants, bars, and family-friendly services. Grand Oasis Palm, on the other hand, offers a more complete experience, including access to a wider variety of restaurants, bars, entertainment options, exclusive areas, and enhanced services not available to Oasis Palm guests. For more detailed information about the differences between both resorts, we invite you to explore the technical fact sheets and discover which option is perfect for your next vacation. Oasis Palm Grand Oasis Palm

Yes, parking is an included benefit and is completely free for all our guests. Please note that this benefit is subject to change without prior notice.

Oasis Palm in Cancun

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Oasis Palm FAMILY RESORT ALL INCLUSIVE

The best entertainment for the whole family can be found in this charming Oasis that features an excellent location by the sea of Cancun. Here, children and adults have fun in the adventure zone Pirata’s Bay, the videogames room The Arcade, or the prehistoric Yucatan Jurassic River. One more attraction is the magical KiddO Zone, especially designed for the joy of the little ones, under supervision of expert staff.

Additionally, while the children have fun, the adults get to savor delicious dishes, beverages, and snacks in our restaurants and bars, or just relax with style in the adults-only area, Sensoria Chill Out & Spa.

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Amenities in Oasis Palm

Additional charges may apply

Restaurants

Bars

Oasis Customer Service

24h Reception

Currency Exchange

Multilingual Staff

Security

Parking

ATM

Bell boy

Rooms in Oasis Palm

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Family Suite
Our Family Suite, equipped with all the necessary amenities which will make parents and children have a relaxing, fun and enjoyable trip. This Suite consists of two connecting bedrooms with harmonious and modern designs, each offering air conditioning, a private bathroom, comfortable beds perfect for a good night sleep. Stay at our Family Suite and take pleasure in a great all-inclusive vacation.
Standard
Pamper yourself with a nice Cancun vacation, by staying in our Standard room. Equipped with all comforts, here you will find soothing decoration in addition to wide spaces that will turn your all-inclusive stay into a moment to treasure forever.

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Join ORewards

More rewards with every stay.

Join ORewards for free, the loyalty program that offers fantastic rewards and a wide range of benefits for every reservation you make.

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Benefits subject to availability and program terms and conditions.

15% discount on room reservations and hotel services

Save from day one with preferential rates and benefits on selected services.

10% discount on tours and experiences

Explore Cancún and Tulum with discounts on activities and experiences for members.

Transportation included Airport-Hotel

Arrive stress-free; transportation included so you start your vacation from the first minute.

Guaranteed room upgrade

Elevate your stay with a superior category as part of your ORewards benefits.

Request a quote for your group or event at Oasis Hotels & Resorts

Versatile spaces and premium services

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Available services in Oasis Palm

Group travel, weddings, conventions and banquets... If you can imagine it, Oasis can make it happen.

Oasis Foundation

Social and environmental commitment for the sustainable development of our communities.

Groups & Events

Experience lifestyle and premium entertainment both inside and outside the hotel.

Weddings

Comprehensive spaces and solutions for meetings, congresses and incentives with Oasis support.

Guest reviews in Oasis Palm

Tripadvisor

deepak m

(January 2019)

Vacation

One of the best hotels and the staff is great and the sports bar is amazing. The staff members work hard. Julian Carrillo and Jesus are the best. They were were helpful and always taking care of everything.

Brian

(May 2019)

Had a great time at the Oasis Grand Palm

The Bartenders at the resort were fantastic, especially Esau, Javier, Bartolome and Jorge. They were very friendly and made sure you always had a drink in your hand. My wife and I went May 7th to the 11th. We went on the Pirate Cruise our last night there. The little person that played Tattoo was great. He played his part to a tee! He was very entertaining and almost stole the show! I would go back to see this show again! Only one issue, You could feel the thumping of the bass from the music played somewhere outside on the resort. We called the front desk at 12:30 am. They called back and said the manger took care of it. The noise went on till 1:30 am.

Carlos.are199@gmail.com

(January 2023)

Great Service

Anayatzin was an amazing server, she was very on top of her service and made sure we were taken care of. She was very polite and very professional. We will be back to this hotel just because of her. Thank you Anayatzin

alin m

(February 2022)

Buen tiempo

La pasamos muy bien en el Oasis y, más que nada, los camareros de The Cantina hicieron que nuestra estadía fuera aún mejor. “¡Adela y Hernán son muy amables y brindan un excelente servicio! ! ¡Gracias de nuevo Adela y Hernán por hacer que nuestra estadía sea increíble!