We got back from Grand Oasis last week and had an excellent time. Was a little hesitant reading some of the reviews, but after going there not sure what people have to complain about. For our trip we did upgrade to the Sian Ka'an package
Amazing restaurants, very unique! Staying in the Sian Ka'an Suite includes great benefits. the concierge was not knowledgeable but bell staff was great! The outdoor staff service was great! I will be back and stay in that suite again!
So we are booking in the morning for our 17 years anniversary. We are sooooooooo excited to book this trip. We are going with a while group of people and we are all behind excited. Cannot wait to finally see mexico and this amazing resort
My friend and I decide to visit Cancun we didn't have idea how it was... we found the Smart Oadis Hotel... and the only think we can say. Is that everything was perfec since the beginning. The service is the best. ROSALIA MEGA
Check-in was slow. Room was decent size,clean & had huge tv (which accepted usb) but walls were thin so could hear next door but this maybe due to it being an adjoining room. Overall hotel had a good look and vibe around the lobby and ground floor.
Great staff, good clean rooms, on a busy street, convenient to many great restaurants and shopping. Breakfast buffet is decent, with very attentive staff. Walking distance to everything. The enclosed balcony keeps the room quiet and cooler.
Written information should be available in 3 languages (french, english and spanish). Menus should be posted at the door of the restaurants. A selection of wine should be proposed (with additional fee if needed). Menu of drinks should be available.
The hotel is clean and provides u great hospitality. Especially I want to note that Slava was really helpful, he did everything what we asked. Such a good specialist. Other staff were also friendly. The food is good, pool is clean.
I had a nice experience, the place is clean, the installations are not new but it is cool.The food is just fine and there is many activities to get fun.Perfect place for a travel with friends (in the 20s).
