Written information should be available in 3 languages (french, english and spanish). Menus should be posted at the door of the restaurants. A selection of wine should be proposed (with additional fee if needed). Menu of drinks should be available.
Lots of drinks. Food. Sunshine. Music. What more could you want... Zero issues. Had a blast. Food was decent. Typical north american breakfast. Lots of people in their 30s/40s. Not many kids and those that were there were not noticeable.
My parents stayed at the hotel a few days ago celebrating their 62nd anniversary, they had a room a bit far from the restaurants but Jose from the reception of the grand oasis palm changed them from one room to the ground floor near the restaurants
I spent 5 days at this facility in February 2019. I selected it because it was in Cancun, beach side, and had multiple restaurants to choose. from. The hotel was very accommodating of our need for 2 beds in the room and minimal walking
These guys were friendly, polite and helpful, Everything was clean , tidy and neat. Food was ok. the fact that you have to reserve the restaurants in the morning was a hassle. So was the exclusive VIP at the beach, need to stand in line long time.
Worth paying for the upgrade. Nice beach, loved private pool area, and the lunch areas open had some very good food. Seafood area by private pool had the nest seafood and steaks. Enjoyed adults only. All the employees were very good and helpful
We got back from Grand Oasis last week and had an excellent time. Was a little hesitant reading some of the reviews, but after going there not sure what people have to complain about. For our trip we did upgrade to the Sian Ka'an package
Amazing restaurants, very unique! Staying in the Sian Ka'an Suite includes great benefits. the concierge was not knowledgeable but bell staff was great! The outdoor staff service was great! I will be back and stay in that suite again!
