Experience the best of hospitality with Oasis Hotels & Resorts when you make your reservation through our official channels
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Safe purchase

100% safe purchase process. Avoid fraudulent agencies and secure your reservation directly with Oasis Hotels & Resorts.

Included transportation
Included transportation

Our transportation comfortably takes you to our hotels, ensuring your comfort and convenience. * only included for Direct Channel customers (Web and Contact Center Oasis)

Best rate guaranteed
The best rate guaranteed

We guarantee the best rate by visiting our official website oasishoteles.com or through an agent of our Contact Center +52 998 240 7091.

Flexible cancelation
Flexible cancelation

Are you changing plans? Don't worry, we will protect you from any unexpected situation, with a simple cancelation process and full flexibility for making changes.


In this elegant and sophisticated resort, enjoy a high-level culinary experience with international specialty restaurants and seafood delicacies.

Our entertainment offerings include concerts, music festivals, and colorful shows. Be amazed by our unlimited activities, such as dancers in the lobby and events by the largest pool in Cancun.

The nightlife at The Pyramid Cancun is part of your all-inclusive plan, featuring Las Vegas-style shows, acrobatic performances, and presentations inspired by the French cabaret.

Facilities & Services in The Pyramid Cancun

With an extensive bond of activities, services, and consumption centers, in this hotel you will always discover something new to complement your vacation.
extra cost
  • Oasis Plus Customer Service
  • Pools
  • Sian Ka'an Beach Club & Spa:...
  • The Pyramid Beach Club
  • Yoga, zumba, aerobics | Gym
  • Tennis and Multiuse court
  • Beauty Parlor and Sensoria Spa
  • Red Casino 24h
  • Convention room & Business center
  • Tabaqueria: Boutique with handcrafts, souvenirs and...
  • Viajes Caribe Maya: Tours y Excursions...
  • Live Nighttime Entertainment: Fontainebleau
See all services & facilities

Facilities & Services

  • Extra cost
  • The Sian Ka'an at The Pyramid Adults Only (+18)

    The Door to Heaven

    The Pyramid Cancun presents The Sian Ka’an category, where you will find a side range of adults- only benefits, such as rooms & suites, restaurants, bars, shows, exclusive areas, and beach clubs, in addition to all services available at The Pyramid Cancun.

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    Rooms in The Pyramid Cancun

    • Sian Ka'an Master Suite

      Sian Ka'an Master Suite

      Find luxury, comfort, elegance, and exclusivity, while you relax in your fantastic Sian Ka’an Master Suite. These beautiful adults-only suites, are made up of one bedroom and a living room, offering spectacular views of the ocean or the sunset on...

    • Sian Ka'an Standard

      Sian Ka'an Standard

      Explore the comfort and versatility found in our adults-only Sian Ka’an Standard room. Delight yourself on its soft beds and contemplate unique views of the ocean, sunset or gardens, which will captivate you and become an everlasting memory of your...

    • Pyramid Master Suite

      Pyramid Master Suite

      Let yourself be pampered by the comfort and amplitude of the beautiful Pyramid Master Suite. Made up of one comfortable bedroom and a spacious living room, this is the ideal option to enjoy with a wide array of amenities and...

    • Pyramid Junior Suite

      Pyramid Junior Suite

      Wake up every morning during your Cancun vacation, with the spectacular views of the Caribbean settings. In your Pyramid Junior Suite you will find the best rest and moments of serenity, as they are fully equipped with countless amenities and...

    • Pyramid Ocean Front

      Pyramid Ocean Front

      In order for your Cancun vacation to be unforgettable, a good rest is paramount; therefore, when you book your Pyramid Ocean Front room, you’ll anticipate a stay filled with luxury and comforts. Relax in this beautiful room and let yourself...

    • Pyramid Standard

      Pyramid Standard

      Total comfort, amenities, and wide spaces; all of that define our charming Pyramid Standard rooms, in which you’ll be able to recharge the energy spent on a day filled with fun. A perfect Cancun stay must be complemented by a...

    See all rooms

    Gastronomy in The Pyramid Cancun

    Enjoy they wide variety of gastronomic options available at The Pyramid Cancun. Savor surprising specialties and fusions in recognized restaurants, such as Benazuza or Careyes, and augmented reality experiences, such as Le Petit Chef. Another option you cannot miss is the romantic dinner in front of the beach, or with lobster menu, ideal to celebrate special moments.

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    Book, save, and have fun!

    Join ORewards for free, the loyalty program that offers fantastic rewards and a wide range of benefits for each reservation you make for any of our properties in Cancun or Tulum.
    O rewards Logo
    • disccount icon Up to 15% discount per reservation.
    • calendar icon Up to 2 free nights per year.
    • vip icon Exclusive discounts on hotel services.

    Services available at Oasis Hotels & Resorts

    Group travel, weddings, conventions and banquets? If you can imagine it, Oasis can make it happen.

    Guest reviews on The Pyramid Cancun

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    Great Customer Service

    Mikail adam Alakozai Wrote a review (28 may)

    I had a very great experience at the pyramid. Mr Carlos Cepeda and his staff made sure I was taken care of at the time of my check in and check out . Him and his staff were very nice throughout my entire stay at the hotels. Lucelly was also very h...

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    Best of the Pyramid

    jnickolichsells Wrote a review (24 may)

    My 65 trip to Cancun and I believe my28th to the Pyramid! Just fantastic as alwaysI Can't get enough of that place! Matter of fact just booked today fpr Aug 2nd for another 2 weeks!! The upper management, Ricardo De La Pas, Carlos Cepeda and Oscar...

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    Awesome resort!!!

    Monika m Wrote a review (12 may)

    Great hotel overall! Definitely do black band for access to most of the hotel. Food is far better then any Mexican resort I've stayed at thus far! Amazing atmosphere and so much to do. Erick at oasis Beach club is amazing and went way above and be...

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    The Miramar Beach Club and Restaurant/Grand Oasis Hotel

    Storyteller716446 Wrote a review (9 may)

    The hotel rooms were a little dated and house keeping was lacking, they did not restock refrig with waters daily but hotel grounds were beautiful. I would like to acknowledge The Miramar Restaurant and Bar for there excellent service and hospita...

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    Amazing staff! Thanks for the experience.

    LoveTravel596366 Wrote a review (5 may)

    Amazing staff. Thanks Oscar by the kids pool. Oscar at Fountain blue. and Fielipe at Kinky. Best workers at the resort! Made the experience so much better. The overall experience was much better. These guys made sure I have fun. Will definitely c...

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    Activities in The Pyramid Cancun

    frequently asked questions in The Pyramid Cancun

    You can check our rates in oasishoteles.com or in order to provide you a quotation please call: +52 55 4170 9258, send an email to contact@oasishoteles.com or contact us through Whatsapp at: +52 998 287 4478 with the following information, which will allow our reservations fellows to send you a quote:

    1. Dates for your stay
    2. Number of persons (please specify ages)
    3. Number of rooms
    4. Category

    Of course! We’ll be honored; please send an email to: guestexperience@oasishoteles.com including the following information, so that we can plan a little surprise:

    -Full name
    -Name of birthday person
    -Dates of stay
    -Desired day for the amenity
    -Reservation number

    Both, the wristband and what is included depend on the hotel and category you book. For more information, please visit our website oasishoteles.com

    The prices for upgrading to the next category start at $500 MXN per night, and they can vary according to two factors:

    a) Your booked category
    b) The category you wish to upgrade to

    To inquire about a category in particular, please dial +52 55 4170 9258, email ​contact@oasishoteles.com​, or contact us through WhatsApp at +52 998 287 4478.

    Grand Oasis Cancun hotel grants access to certain restaurants, bars, facilities, and entertainment. At the same time, The Pyramid Cancún offers more luxury and benefits that allow a more comprehensive vacation experience.

    In order to provide you the information about adding an extra person, please call: +52 55 4170 9258, send an email to ​contact@oasishoteles.com​ or get in touch with us through Whatsapp at: +52 998 287 4478.

    The staff at our Contact Center can help you manage your transportation, which is operated by “Viajes Caribe Maya”, offering very attractive rates.

    For booking please call: +52 55 4170 9258, send an email to ​contact@oasishoteles.com​ or get in touch with us through Whatsapp at: +52 998 287 4478.

    The Sian Ka’an category guests have the Luxury Runaway benefit, which allows them to enjoy all services and facilities at any Oasis Hotels & Resorts properties free of charge.
    Guests of any other category can request a daypass with a preferential rate.
    Transportation is not included; however, you can book it with Viajes Caribe Maya. For more information, ask your concierge of Oasis Plus Customer Service.

    Regardless of the room you booked, all The Pyramid Cancun guests can enjoy free Premium WiFi, so that you are always communicated and share your vacation experience with the world.

    Only dinners at specialty restaurants require a reservation. We recommend that you communicate 24 hours in advance, or you can book directly at the restaurant of your choice. For more information, consult Oasis Plus Customer Service.

    The outdoor areas are adapted with ramps, and throughout the facilities, you will find elevators to provide quality service to all our guests. Additionally, we offer wheelchairs subject to availability. For more information, please dial +52 55 4170 9258 or email guestexperience@oasishoteles.com to assist you during your stay

    The Pyramid CancunLocation

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