The Pyramid CancunReviews
Annoying time share sales people
2022/10/06 19:10 hrsThe place was very nice and food was good also. But beware of the hounds that get you right when you get there. giving you free massages, etc. to sell time shares. they watch u when u leave the room & jump rt on u. Very annoying
Amazing service
2022/08/21 19:08 hrsThe service we received at the buffet restaurant was absolutely fabulous, we opted to eat there everyday. Ms Nelva & Ms. Martha were the sweetest. Mr. Edmundo, Mr. Francisco & Mr. Luis provided the best service! Fernando, our pool bartender was great
Good
2021/12/13 14:12 hrsThe faclity was clean and breathtaking. Staff were super helpful and Careyes restaurant made my Mum's 60th birthday celebrations unforgettable.
Great experience
2021/10/18 18:10 hrsI would like to thank Yanin, the young lady at check inn!!! She made the entire process run smoothly, she was very helpful and efficient!!! We need more people like Yanin!!! People like her make a difference and make guests want to return. Thank you
Careyes
2021/04/29 19:04 hrsCareyes food is the best in all hotels. The staff is fast, friendly and helpful. We had lunch and dinner there every night and did not get bored of it. The atmosphere and decorations are enjoyable.
Anniversary trip
2019/02/20 10:02 hrs2nd time at this hotel, last year grand oasis Cancun(blue band), this year we bumped up to the Prymiad at the grand oasis(black band). 2nd time around we had an amazing time, 7 days still wasn?t enough.
I would give 5 stars but...
2019/02/18 17:02 hrsIt was our fourth time in this resort. We got engaged and married here and we absolutely love it here. It is beautiful, clean, fun, but what makes it outstanding is staff. I wish I remember the name of every person who took excellent care of us.
Fantastic Resort to enjoy your vacation
2019/02/18 15:02 hrsJust returned from a 10 day trip. I recommend the upgrade to VIP. From the moment we checked in with our concierge team Ana, Lucelly, and Pedro, they strived to make sure every detail of our stay was worry free every day.