The faclity was clean and breathtaking. Staff were super helpful and Careyes restaurant made my Mum's 60th birthday celebrations unforgettable.

I would like to thank Yanin, the young lady at check inn!!! She made the entire process run smoothly, she was very helpful and efficient!!! We need more people like Yanin!!! People like her make a difference and make guests want to return. Thank you

Careyes food is the best in all hotels. The staff is fast, friendly and helpful. We had lunch and dinner there every night and did not get bored of it. The atmosphere and decorations are enjoyable.

2nd time at this hotel, last year grand oasis Cancun(blue band), this year we bumped up to the Prymiad at the grand oasis(black band). 2nd time around we had an amazing time, 7 days still wasn?t enough.

It was our fourth time in this resort. We got engaged and married here and we absolutely love it here. It is beautiful, clean, fun, but what makes it outstanding is staff. I wish I remember the name of every person who took excellent care of us.

Just returned from a 10 day trip. I recommend the upgrade to VIP. From the moment we checked in with our concierge team Ana, Lucelly, and Pedro, they strived to make sure every detail of our stay was worry free every day.