The Pyramid CancunReviews

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Barbara D

Wrote a review (feb 2023)

34th Anniversary; returned after 25 years

We visited Oasis Pyramid in 1996, as our very first vacay to Cancun over 25 yrs ago. We have been back to Cancun many times since then, but we had not been back to Oasis until this year, so we booked Oasis, the Pyramid; Sian Kaan to reminisce. To start, we booked via a Southwest Package with upgrade to Sian Kaan, and if you do this it's fine, bot...

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CLMC28

Wrote a review (feb 2023)

Average Hotel but great grounds and beach!

I just came back from The Pyramid at Grand Oasis. Overall my stay was good and gave me what I really wanted from this vacation. A great beach to relax, walk and enjoy swimming in the Caribbean sea, nice service and a variety of food. Though it says "newly renovated" it is really just new paint and design on the wall and maybe a new headboard. The ...

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shaydester

Wrote a review (feb 2023)

Gorgeous Beach and Views

Mexico Review Hello, Just returned from a week at The Pyramid Cancun. I don’t normally do reviews but thought I would for this one. Overall my sister and I had a fabulous vacation. First off the grounds at the Pyramid are beautiful and the beach was amazing!!! When I vacation in tropical destinations my priority is always the beach, followed by fo...

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liz75703

Wrote a review (ene 2023)

Disappointed at first

Just got back from The Grand Pyramid Oasis. I insisted we booked to upgrade to Sian Kan and pay the additonal cost. When we arrived at VIP check in we were told those rooms were all booked. We had reservations eight months in advance. They knew we were coming...So we were told we were upgraded to another room which was also Sian Kan but not in the ...

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electronicpaper

Wrote a review (ene 2023)

Pyramid Yes, Sian Ka'an No

We booked the Sian Ka'an upgrade at The Pyramid, and at the end of the day could not see the value of the upgrade. The Pyramid is beautiful and its exclusive restaurants with great food would have been enough, as many of the club benefits advertised in the Sunwing upgrade for Sian Ka'an category were not available: 1. Welcome amenity was not offered...

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castonplace

Wrote a review (mar 2023)

Loved this resort!

My family stayed at the Grand Pyramid Oasis for 5 nights during spring break week this year. I am so glad that we chose this hotel as we had a fabulous time! We booked this vacation through Jetblue vacations so I don't know if you get to pick which building you are in if you book directly thru the hotel but would strongly recommend staying in the ...

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shaughnessy f

Wrote a review (mar 2023)

Fontainebleau

We had a great stay at the pyramid! Carlos Dguez and Héctor at the Fontainebleau bar were the best bartenders ever! They were very kind and speedy! Treated us like family and made the best mojitos and lemon drop martinis! We went to this bar every night of our 10 night trip. We already miss them! They deserve a raise!

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ksquarednyc

Wrote a review (12 may)

Gorgeous hotel and lots of nighttime entertainment - Pyramid is worth it

I'm really glad we chose the Pyramid tower, since with the black bracelet we had access to more nightlife and restaurants. The entertainment staff is AMAZING. Every night we would see a show in the atrium and then another at the nightclub with the cabaret singers and sexy dancers. It was great to have so much to do at night, you don't have to go do...

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caitlin j

Wrote a review (abr 2023)

Beautiful, Beach, Drinks, Bathrooms

At first glance, beautiful landscaping and welcoming/ friendly staff ready to eagerly help customers. Our rooms were upgraded in The Pyramid! (Yay!) excellent pool water quality. One side of the pool was a party zone, but if you walk to the other side you cannot hear the loud music and can enjoy relaxation, if needed. Well accommodating bars with gr...

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Getaway68468104217

Wrote a review (abr 2023)

Pyramid Hotel, Cancun

Well justified a four star rating. The staff can be a little slow at serving and tend to go at their own pace but overall very friendly. The hotel offers an abundance of different restaurants to eat at and one in particular called Cereys was something special. Plenty and bars and coffee shops to take advantage of including a cocktail bar and cigar l...

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