The Pyramid CancunReviews

I had a very great experience at the pyramid. Mr Carlos Cepeda and his staff made sure I was taken care of at the time of my check in and check out . Him and his staff were very nice throughout my entire stay at the hotels. Lucelly was also very helpful when I had questions and concerns about hotel activities. There are alot of great people the resort

My 65 trip to Cancun and I believe my28th to the Pyramid! Just fantastic as alwaysI Can't get enough of that place! Matter of fact just booked today fpr Aug 2nd for another 2 weeks!! The upper management, Ricardo De La Pas, Carlos Cepeda and Oscar Overa are continuously working on upgrading the property and customer satisfaction. Ex. Putting in new ...

Great hotel overall! Definitely do black band for access to most of the hotel. Food is far better then any Mexican resort I've stayed at thus far! Amazing atmosphere and so much to do. Erick at oasis Beach club is amazing and went way above and beyond to make our experience amazing! Definitely should get a raise! Would definitely come back!

The hotel rooms were a little dated and house keeping was lacking, they did not restock refrig with waters daily but hotel grounds were beautiful. I would like to acknowledge The Miramar Restaurant and Bar for there excellent service and hospitality! We rented a private cabana for 4 days and it was well worth it! Jose was very attentive and friend...

Amazing staff. Thanks Oscar by the kids pool. Oscar at Fountain blue. and Fielipe at Kinky. Best workers at the resort! Made the experience so much better. The overall experience was much better. These guys made sure I have fun. Will definitely come back!

This was my 3rd time staying at Oasis Property in Cancun however this was my first time staying at Pyramid at Grand Oasis compared to Grand Oasis. Pyramid had many more options for food and always had something great to eat. Always enjoyed the shows especially the Caribbean show and all the aerial art acts. The app is very useful as you can contact...

My husband and I love this hotel I surprise him last year for his birthday to this hotel and he just fell in love with it so we visited again this year in march 2023 he even visited some of his friends and they came along as well. The hotel as so many restaurants we didn’t get bored of the food and also activities to do we would like to go again nex...

Really enjoyed our stay, the coffe shop (Coffee and Me) was amazing and a real selling point of the resort. A big thank you to Guadalupe and Laura for keeping us caffeinated and happy, they were both extremely helpful and patient, always happy and always smiling.

We were dining at Cariyes restaurant And Adrian, Johnny and Owen Provided an excellent service! Thank you so much! We will be back! Food and drinks were also great! We love this resort and are regular Costumers. It's our 7th visit Larissa Harwood

Kiddo Zone - best place for the kids all the staff very friendly . My daughter and her cousin had a great time always looking forward for the next day activities . Thank you to Mirian , Bere,lili, Karla , Nancy, Ana for all the attention to our girls .. also a bug thanks to Rafael Jarvio for the tennis lessons , they had a great time