Cancun hotels

The best all-inclusive hotels in Cancun. Both in the hotel zone and in the center. We have family hotels and hotels for adults. Let yourself go and enjoy the best vacations of your life with our hotels located in Cancun.

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Cancún Hotels

In the fantastic city of Cancun and its endless tourist attractions, you can find the spectacular Oasis Hotels in Cancun; all-inclusive resorts with a variety of options for a great vacation in the Mexican Caribbean.

Our hotels have different options, perfect for any type of trip, be it a holiday with family, your partner, friends or a business trip, with beautiful properties located in different areas of the vibrant city of Cancun.

Regardless of your budget, the Oasis Hotels chain has a total of nine properties distributed in the city of Cancun, which are a guarantee of luxury, relaxation, fun, exciting activities, water sports, hotels for adults and hotels for the whole family with all the comfort and convenient location you need in these beach vacations.

The Pyramid at Grand Oasis

As a tribute to the Maya culture, the facade of this hotel has the shape of a pyramid that –together with palm trees, gardens and white sandy beaches– create an elegant and sophisticated atmosphere to enjoy a great vacation in the city of Cancun.

Grand Oasis Cancun

Known as the entertainment resort for its Las Vegas style shows and emotions, this is the perfect option for traveling with friends. Enjoy the endless activities while you relax with the natural scenery and the fantastic rooms that this hotel offers.

Grand Oasis Palm in Cancun

If you are traveling with the whole family, this hotel is the one you are looking for, with attractive activities for children and adults during the day, and comfortable luxurious rooms designed to relax and get the best night sleep.

Oasis Palm in Cancun

Perfect for a family vacation, this all-inclusive resort is designed to meet the needs of all family members during their stay in the city of Cancun.

Located in one of the best beaches in the city of Cancun, this hotel allows you to enjoy a great vacation, which combines relaxation and fun to perfection with its many activities and comfortable rooms.

Oh! Cancun The Urban Oasis

This hotel in downtown Cancun is a perfect option for all those seeking a more central location, with comfortable rooms designed for rest and relaxation, as well as restaurants and bars perfect to cool off and unwind after a long day.

Smart Cancun by Oasis

Located in downtown Cancun, this hotel is the perfect choice to stay during a business trip in Cancun, as it’s equipped with all the technology and amenities you may need.

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The Pyramid at Grand Oasis Hotel View
Elegant and sophisticated, with countless entertainment options, in this Cancun all-inclusive resort you'll find concerts, music festivals, colorful shows and outstanding themed parties. Let yourself be surprised by our daily...
Grand Oasis Cancun Hotel View
An all-inclusive hotel very close to all the fun and the best attractions in the Cancun hotel zone; in Grand Oasis Cancun you'll get to live a luxury vacation near...
Grand Oasis Palm Hotel View
With a friendly and warm atmosphere, you could say that Grand Oasis Palm is the bigger brother of two properties in the same location; it is the perfect resort to...
Oasis Palm Hotel View
Comfort, fun, countless activities, and the friendliest attention; all these and more await at Oasis Palm, the perfect resort to enjoy an unforgettable family vacation. With beautiful and cozy family rooms,...
Oh! Cancun The Urban Oasis Hotel View
In order to describe this all-inclusive hotel in downtown Cancun, it should be pointed out that it is located very close to both, the hotel zone and all the city...
Smart Cancun by Oasis Hotel View
With an appealingly smart personality, and an entrepreneurial ambience, Smart Cancun is a hotel located in downtown Cancun. Whether you're traveling for business or pleasure, this is the perfect choice...
The Sian Ka'an at Sens Cancun Hotel View
Discover the greatest expression of luxury, comfort and style, where you'll find, more than an all-inclusive stay, an experience of pleasure for the senses. Boasting architecture that blends beautifully with...
Grand Sens Cancun Hotel View
An elegant haven of relaxation situated in the heart of Cancun's hotel zone, an adults-only resort that combines lush nature with modern world-class facilities; discover Grand Sens Cancun, an exclusive...
Location Map of our hotels Oasis Hotels & Resorts
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Knowing Cancun

10 facts that you may not know about Cancun (Part 1)

10 facts that you may not know about Cancun (Part 1)

While Cancun may be famous for its sea, sand and blue skies, there are some things that most visitors and even many locals do not know about this sun kissed city; stories, secrets, and hidden places that are not public knowledge...
¿Crees que conoces Cancún? Esta trivia es para ti

¿Crees que conoces Cancún? Esta trivia es para ti

Cancún es un hermoso lugar con tantos rincones divertidos, que a veces ni siquiera quienes vivimos aquí conocemos todos y cada uno. Pero si te consideras un fan de nuestro hermoso destino, entonces esta trivia es para ti...
The best beach in Cancun?… Depends what you’re looking for

The best beach in Cancun?… Depends what you’re looking for

Cancun boasts over 20 kilometres of continuous beautiful white sand beaches and turquoise blue waters that are unlike any other in the Mexican Caribbean...
Why choose Cancun?

Why choose Cancun?

The country offers visitors many options whether they are looking to relax, to party or to go on adventures. However, there is only one place in Mexico that covers all of these aspects and more, that place is Cancun...
20 activities to do on your vacations

20 activities to do on your vacations

Our region is filled with natural beauty and fun for all visitors; discover this for yourself with these 20 fantastic activities to do when on vacation with us...

Mexico is not just Cancun

Cancun or Riviera Maya?

Cancun or Riviera Maya?

Both are known worldwide for their breathtaking beauty and places of great interest. However, they do have their differences, some are subtle others less so...
Las mejores playas de Quintana Roo

Las mejores playas de Quintana Roo

Hoy traemos para nuestros huéspedes de espíritu aventurero, una lista de las mejores playas que puedes visitar en nuestro estado...
The destination with the best adventure parks in Mexico

The destination with the best adventure parks in Mexico

Those with an adventurous spirit will be pleased to know that there are also plenty of places to get your adrenaline pumping. So here for you we list some of the best adventure parks our area has to offer...
Christmas on the beach

Christmas on the beach

Have you ever seen Santa Claus wearing swimming trunks? No? Then what are you waiting for? Leave behind the short days and long cold nights for long sunny days and fun-filled nights!...
10 facts that you may not know about Cancun (Part 2)

10 facts that you may not know about Cancun (Part 2)

Behind the fruit cocktails lies a city that is growing rapidly and constantly changing, a city with many stories to tell. Here for you is the second half of our 10 facts that you may not know about Cancun...

frequently asked questions of Cancun Hotels

We will open the hotels when the laws allow it and we have all the measures correctly implemented. This is the current status of each of our hotels:




- OASIS PALM - closed



- OH! THE URBAN OASIS - closed


For more information you can contact our customer service center at +52 55 4170 9258 or if you prefer to contact by WhatsApp at this number +52 998 287 4478.

Oasis Hotels & Resorts modified the policies of all the rates so that any reservation whose arrival was from March 15 to June 30 could be modified until April 2021 without penalty or cost. To find out if you will be able to travel to Cancun the first thing you should do is find out about the political situation in your country of origin and the status of your flights. As soon as you are allowed to travel and you are clear about the dates you want to come to Cancun, you only have to contact us to modify the dates of your reservation. You can contact us via online chat, by calling +52 55 4170 9258 or by writing a WhatsApp to +52 998 287 4478.

We are reinforcing all the health and safety measures and have applied for the POSI-CHECK certificate from the Crystal International Standards.
. There will not be any certificate that ensures that there is no risk of contagion, but there are certificates that establish strict protocols to guarantee clients the maximum hygiene in all processes. Currently Oasis Hotels & Resorts has several certificates prior to this crisis and to them we are adding POSI-CHECK, which indicates that we carry out all the precautions they indicate to avoid the contagion of COVID19.

Our intention is to reopen the hotels with the maximum number of services and consumption centers open, but everything will depend on the hygiene measures that are established, since this will cause changes in the processes and daily operation of each service/consumption center. The buffets will probably take a little longer to open and will be attended, but we will have to see little by little.

Grand Oasis Palm is the highest category of the two, featuring more exclusive restaurants. On the other hand, Oasis Palm is a standard category hotel. Both hotels offer All-Inclusive plan; this means that they include all meals & beverages according to their category. At the time of your registration our reception fellows will provide you with updated information depending on the dates of your stay and your selected category.

Moreover, below you’ll find the links to download the fact sheets of said hotels; there you’ll also find information, such as access to restaurants, room features, special services, etc.

Grand Oasis Palm

Oasis Palm

The WiFi service is available for all guests who own a mobile device, paying with a credit card.

The rates are:
 - 1 hour $5 USD
 - 12 hours $7 USD
 - 24 hours $10 USD
 - 5 days $30 USD
 - 5 days for 2 devices $40 USD

In case you have more questions regarding this topic, upon your arrival you can ask our fellows of Oasis Plus Customer Service who will gladly help you clarify all doubts.

*All rates are subject to change without prior notice.

The staff in our Contact Center can help you manage your transportation, which is operated by “Viajes Caribe Maya”, offering very attractive rates.

To book your transportation, please call: +5072020861, email us at ​​​ or contact us through Whatsapp at: +52 998 287 4478.

We’ll be pleased to explain the differences between the categories of our complex. Grand Oasis Cancun and Oasis Cancun Lite provide access to certain restaurants, bars and facilities, while The Pyramid at Grand Cancun grants the full experience to enjoy.

Moreover, below you’ll find the links to download the fact sheets of the hotels mentioned; there you’ll find more detailed information, in addition to access to our restaurants, room features, special services, etc.

Grand Oasis Cancún
Oasis Cancún Lite
The Pyramid at Grand Cancún

You can check our rates at or in order to provide you a quote, please call: +5072020861, send an email to​​ or contact us through Whatsapp at: +52 998 287 4478 with the following information, which will allow our reservations fellows to send you a quote:

1. Dates for your stay
2. Number of persons (please specify ages)
3. Number of rooms
4. Category

We’re glad to know that soon you’ll be enjoying your vacation with us. To confirm your reservation, please dial: +5072020861 or send an email to​​​​ with your reservation details.

Thank you for contacting us. For more information, please dial: +5072020861, send an email to ​​​ or contacts us through Whatsapp at: +52 998 287 4478 and our reservations fellows will gladly provide you with the most updated information.

We boast 4 hotels divided into different categories:

1) Grand Oasis Cancun, Oasis Cancun Lite and The Pyramid at Grand Cancun
2) Grand Oasis Palm and Oasis Palm
3) Smart Cancun by Oasis and Oh! Cancun, The Urban Oasis
4) Grand Sens Cancun and The Sian Ka´an at Sens Cancun

In order to provide you with the most complete information, we share with you the links to download the fact sheets of the hotels you´re interested in; there you´ll find information regarding access to restaurants, room features, special services, etc.

Grand Oasis Cancún Factsheet
Oasis Cancún Lite Factsheet
The Pyramid at Grand Cancún Factsheet

Grand Oasis Palm Factsheet
Oasis Palm Factsheet

Smart Cancún by Oasis Factsheet
Oh! Cancún The Urban Oasis Factsheet

Reviews of our Hotels in Cancun

Nice hotel but service was meh...

2019-02-25 20:23:50 hrs

Stayed here at the Oasis Sens in Cancun and wasn't happy with the service of the staff. Every vacation I have gone on always had at least one staff member that remembered you and said hi but the staff here needs to take a refresher course

Great time

2019-02-25 10:27:25 hrs

We had a great time at Grand Oasis Sens, food was delicious, staff friendly, the beach beautiful. I want to thank Valentina Biegun. Jesenia, Jocsan and Alexis for helping me to arrange my daughter?s birthday


2019-12-31 14:16:05 hrs

I loved it, my dick was hard every minute of the day.

I would like to check out prices

2020-02-23 18:31:34 hrs

I would like to get some information if I was to get 5 room Thank you


2020-03-14 13:58:07 hrs

Good morning , Clients will like to cancel or get a Credit for Future use since our Country may be closing the airports soon and they do not want to risk travelling at this time . Please advise thanks . Mr Ramsook

Bar-Lovento at Grand Oasis Cancun

2019-02-22 20:03:01 hrs

Although we experienced several issues with the resort, the one highlight each day was hanging with Alejandro Fernandez as he mixed up drinks at Bar-Lovento! If you are staying at this resort, swing by to see him across from Bahia Rodizzio!!

Cancun Vacation

2019-02-15 10:48:31 hrs

Very nice resort.Lot's of pools,but 1 should have been heated.No hot tubs.Once you are there you don't have to pull out cash or credit card.You pay for all meals & drink before your stay.All in 1 place .

Best person that attended me Gabriela

2019-03-29 18:30:05 hrs

The best service I ever had Gabriela was the best coffee server in la Luna coffeehouse


2019-11-06 13:58:56 hrs