Cancun hotels

The best all-inclusive hotels in Cancun. Both in the hotel zone and in the center. We have family hotels and hotels for adults. Let yourself go and enjoy the best vacations of your life with our hotels located in Cancun.

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Cancún Hotels

In the fantastic city of Cancun and its endless tourist attractions, you can find the spectacular Oasis Hotels in Cancun; all-inclusive resorts with a variety of options for a great vacation in the Mexican Caribbean.

Our hotels have different options, perfect for any type of trip, be it a holiday with family, your partner, friends or a business trip, with beautiful properties located in different areas of the vibrant city of Cancun.

Regardless of your budget, the Oasis Hotels chain has a total of nine properties distributed in the city of Cancun, which are a guarantee of luxury, relaxation, fun, exciting activities, water sports, hotels for adults and hotels for the whole family with all the comfort and convenient location you need in these beach vacations.

The Pyramid at Grand Oasis

As a tribute to the Maya culture, the facade of this hotel has the shape of a pyramid that –together with palm trees, gardens and white sandy beaches– create an elegant and sophisticated atmosphere to enjoy a great vacation in the city of Cancun.

Grand Oasis Cancun

Known as the entertainment resort for its Las Vegas style shows and emotions, this is the perfect option for traveling with friends. Enjoy the endless activities while you relax with the natural scenery and the fantastic rooms that this hotel offers.

Grand Oasis Palm in Cancun

If you are traveling with the whole family, this hotel is the one you are looking for, with attractive activities for children and adults during the day, and comfortable luxurious rooms designed to relax and get the best night sleep.

Oasis Palm in Cancun

Perfect for a family vacation, this all-inclusive resort is designed to meet the needs of all family members during their stay in the city of Cancun.

Located in one of the best beaches in the city of Cancun, this hotel allows you to enjoy a great vacation, which combines relaxation and fun to perfection with its many activities and comfortable rooms.

Oh! Cancun The Urban Oasis

This hotel in downtown Cancun is a perfect option for all those seeking a more central location, with comfortable rooms designed for rest and relaxation, as well as restaurants and bars perfect to cool off and unwind after a long day.

Smart Cancun by Oasis

Located in downtown Cancun, this hotel is the perfect choice to stay during a business trip in Cancun, as it’s equipped with all the technology and amenities you may need.

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The Pyramid at Grand Oasis Hotel View
Elegant and sophisticated, with countless entertainment options, in this Cancun all-inclusive resort you'll find concerts, music festivals, colorful shows and outstanding themed parties. Let yourself be surprised by our daily...
Grand Oasis Cancun Hotel View
An all-inclusive hotel very close to all the fun and the best attractions in the Cancun hotel zone; in Grand Oasis Cancun you'll get to live a luxury vacation near...
Grand Oasis Palm Hotel View
With the same friendly and warm atmosphere found at Oasis Palm, you could say that Grand Oasis Palm is the bigger brother; it is the perfect resort to spend an unforgettable...
Oasis Palm Hotel View
Comfort, fun, countless activities, and the friendliest attention; all these and more await at Oasis Palm, the perfect resort to enjoy an unforgettable family vacation. With beautiful and cozy family rooms,...
Oh! Cancun The Urban Oasis Hotel View
In order to describe this all-inclusive hotel in downtown Cancun, it should be pointed out that it is located very close to both, the hotel zone and all the city...
Smart Cancun by Oasis Hotel View
With an appealingly smart personality, and an entrepreneurial ambience, Smart Cancun is a hotel located in downtown Cancun. Whether you're traveling for business or pleasure, this is the perfect choice...
The Sian Ka'an at Sens Cancun Hotel View
Discover the greatest expression of luxury, comfort and style, where you'll find, more than an all-inclusive stay, an experience of pleasure for the senses. Boasting architecture that blends beautifully with...
Grand Sens Cancun Hotel View
An elegant haven of relaxation situated in the heart of Cancun's hotel zone, an adults-only resort that combines lush nature with modern world-class facilities; discover Grand Sens Cancun, an exclusive...
Location Map of our hotels Oasis Hotels & Resorts
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frequently asked questions

We will open the hotels when the laws allow it and we have all the measures correctly implemented. This is the current status of each of our hotels:


- THE PYRAMID AT GRAND OASIS - closed

- GRAND OASIS CANCUN - closed

- GRAND OASIS PALM - closed

- OASIS PALM - closed

- THE SIAN KA'AN AT SENS CANCUN - closed

- GRAND SENS CANCUN - closed

- OH! THE URBAN OASIS - closed

- SMART CANCUN BY OASIS - closed


For more information you can contact our customer service center at +52 55 4170 9258 or if you prefer to contact by WhatsApp at this number +52 998 287 4478.

Oasis Hotels & Resorts modified the policies of all the rates so that any reservation whose arrival was from March 15 to June 30 could be modified until April 2021 without penalty or cost. To find out if you will be able to travel to Cancun the first thing you should do is find out about the political situation in your country of origin and the status of your flights. As soon as you are allowed to travel and you are clear about the dates you want to come to Cancun, you only have to contact us to modify the dates of your reservation. You can contact us via online chat, by calling +52 55 4170 9258 or by writing a WhatsApp to +52 998 287 4478.

We are reinforcing all the health and safety measures and have applied for the POSI-CHECK certificate from the Crystal International Standards.
. There will not be any certificate that ensures that there is no risk of contagion, but there are certificates that establish strict protocols to guarantee clients the maximum hygiene in all processes. Currently Oasis Hotels & Resorts has several certificates prior to this crisis and to them we are adding POSI-CHECK, which indicates that we carry out all the precautions they indicate to avoid the contagion of COVID19.

Our intention is to reopen the hotels with the maximum number of services and consumption centers open, but everything will depend on the hygiene measures that are established, since this will cause changes in the processes and daily operation of each service/consumption center. The buffets will probably take a little longer to open and will be attended, but we will have to see little by little.

Grand Oasis Palm is the highest category of the two, featuring more exclusive restaurants. On the other hand, Oasis Palm is a standard category hotel. Both hotels offer All-Inclusive plan; this means that they include all meals & beverages according to their category. At the time of your registration our reception fellows will provide you with updated information depending on the dates of your stay and your selected category.

Moreover, below you’ll find the links to download the fact sheets of said hotels; there you’ll also find information, such as access to restaurants, room features, special services, etc.


Grand Oasis Palm

Oasis Palm

The WiFi service is available for all guests who own a mobile device, paying with a credit card.

The rates are:
 - 1 hour $5 USD
 - 12 hours $7 USD
 - 24 hours $10 USD
 - 5 days $30 USD
 - 5 days for 2 devices $40 USD

In case you have more questions regarding this topic, upon your arrival you can ask our fellows of Oasis Plus Customer Service who will gladly help you clarify all doubts.

If you book through +5072020861, by email at ​contact@oasishoteles.com​​ or through Whatsapp at: +52 998 287 4478, you’ll get a WiFi code for 2 devices per room totally free of charge.

*All rates are subject to change without prior notice.

The staff in our Contact Center can help you manage your transportation, which is operated by “Viajes Caribe Maya”, offering very attractive rates.

To book your transportation, please call: +5072020861, email us at ​contact@oasishoteles.com​​ or contact us through Whatsapp at: +52 998 287 4478.

We’ll be pleased to explain the differences between the categories of our complex. Grand Oasis Cancun and Oasis Cancun Lite provide access to certain restaurants, bars and facilities, while The Pyramid at Grand Cancun grants the full experience to enjoy.

Moreover, below you’ll find the links to download the fact sheets of the hotels mentioned; there you’ll find more detailed information, in addition to access to our restaurants, room features, special services, etc.

Grand Oasis Cancún
Oasis Cancún Lite
The Pyramid at Grand Cancún

You can check our rates at oasishoteles.com or in order to provide you a quote, please call: +5072020861, send an email to contact@oasishoteles.com​​ or contact us through Whatsapp at: +52 998 287 4478 with the following information, which will allow our reservations fellows to send you a quote:

1. Dates for your stay
2. Number of persons (please specify ages)
3. Number of rooms
4. Category

We’re glad to know that soon you’ll be enjoying your vacation with us. To confirm your reservation, please dial: +5072020861 or send an email to reservations@royaltravel.com.pa​​​​ with your reservation details.

Thank you for contacting us. For more information, please dial: +5072020861, send an email to ​contact@oasishoteles.com​​ or contacts us through Whatsapp at: +52 998 287 4478 and our reservations fellows will gladly provide you with the most updated information.

We boast 4 hotels divided into different categories:

1) Grand Oasis Cancun, Oasis Cancun Lite and The Pyramid at Grand Cancun
2) Grand Oasis Palm and Oasis Palm
3) Smart Cancun by Oasis and Oh! Cancun, The Urban Oasis
4) Grand Sens Cancun and The Sian Ka´an at Sens Cancun

In order to provide you with the most complete information, we share with you the links to download the fact sheets of the hotels you´re interested in; there you´ll find information regarding access to restaurants, room features, special services, etc.

Grand Oasis Cancún Factsheet
Oasis Cancún Lite Factsheet
The Pyramid at Grand Cancún Factsheet

Grand Oasis Palm Factsheet
Oasis Palm Factsheet

Smart Cancún by Oasis Factsheet
Oh! Cancún The Urban Oasis Factsheet

Reviews of our Hotels in Cancun

Excellent Hotel!! "friendly service"specially the staff in the coffee shop.

2019-02-25 12:09:47 hrs

My husband and I had an awesome stay here at Oasis first vacation in Cancun and I really enjoy it beds were super comfortable and rooms were clean the staff at the hotel was very friendly and helpful and my favorite part of the day was every morning

Comfortable & Convenient. Reasonable price

2019-02-20 10:18:38 hrs

We spent one night at this hotel en route to another locale on the Yucatan Peninsula. We got there late, so I really cannot speak to location in terms of other things to visit. The room was clean and nicely furnished.

Excellence Service

2019-02-24 16:13:24 hrs

Great hotel and friendly staff. I stay and work with banquets for bussiness. I recomend the staff of the events: Ariana Morales and Raúl Ruíz. The Coffe Break on events are great. The rooms are so nice.

Great service..........

2019-02-25 12:33:17 hrs

First of all, the staff was wonderful. Kind. Informative. Always ready to assistant and make our stay a good one. I think this is a great place for a budget stay. The hotel is attractive. The pool, though crowded, is beautiful.

Reservation Confirmation

2019-07-11 09:56:26 hrs

I would like to confirm my reservation from 25 of July to Ago, 2.

Excellant service at Oh! Cancun The Urban Oasis

2019-02-20 13:47:39 hrs

I decided to stay off the beach at an all adult resort and enjoy the restaurants the old Cancun offered. Antonio at the front desk,was very helpful throughout the week with any questions I had and recommended some great restaurants

Entertainment Staff 10/10

2019-02-25 11:19:23 hrs

My best friend and I just got back from our second trip to Cancun, this time staying at the Grand Oasis Palm, which was a great choice. As soon as we pulled up we were greeted by friendly staff. During our week stay, we had a blast

Oasis palm

2019-02-25 17:26:46 hrs

Just got back from a quick 7 day trip, loved cancun and the beaches at this resort were just great. This is more of a family spot, however the beach staff and sports bar made our stay there worth it. Shout out to Arturo, Dave and Felipe

Excellent

2019-02-12 13:25:59 hrs

It was my second time at Grand Palm Oasis with my family. We decided to return to this resort since our experience last year was great. The food is great; wonderful staff; everything works well.