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We guarantee the best rate by visiting our official website or through an agent of our Contact Center +52 998 240 7091.

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Are you changing plans? Don't worry, we will protect you from any unexpected situation, with a simple cancelation process and full flexibility for making changes.

Smart Cancun The Urban Oasis

Smart Cancun is the perfect alternative as it is a hotel with an urban personality, which offers excellent pool areas and gardens for the comfort and rest you require.

This hotel is a smart option that allows carrying out that business meeting, with several halls and coffee break service.

Its convenient location on Tulum Avenue will let you stay close to the hotel zone entrance with easy and quick access to shopping malls, restaurants, and beaches.

Adults only hotel in Cancun Sian Ka'an

HIGHLIGHTS Smart Cancun The Urban Oasis

  • Urban hotel with privileged location on Tulum Avenue, with access to the hotel zone and Puerto Cancun, in addition to easy and quick access to shopping malls, restaurants, and beaches.
  • Buffet restaurant, 24-hour snacks service & beverages.
  • Pools and gardens area.
  • Exclusive day pass at The Sens Cancun and The Pyramid Cancun hotels.
  • Halls for corporate meetings.
  • WiFi.
  • Free open-air parking lot.
Philosophy Oasis Hotels & Resorts

Smart Cancun The Urban Oasis rooms

Sample image of Smart Plus Room

Smart Plus

With a higher level of comfort and featuring all amenities for preparing that meeting, the Smart Plus room exudes category, privacy and has everything required for a successful...


  • Extra cost
  • 1
    Sample image of Smart Room


    Live the moment in our Smart room, where you'll enjoy your stay in a sober and comfortable atmosphere ideal for business. Among other amenities, its soft beds and...


  • Extra cost
  • Smart Cancun The Urban Oasis photos

    Smart Cancun The Urban Oasis Facilities

    Facilities & Services
    Extra cost
    • Pools.
    • Gym.
    • Massages & treatments service: Prior request.
    • Conference halls and bussiness center: 6 halls | 500pax.
    • Viajes Caribe Maya: Tours, excursions and car rental (preferential rates and oasis credits).
    • Private open air parking lot (Free).
    • The O shop at Coffee & Me.
    • The White Oh! garden terrace.
    • Currency Exchange.
    • Bell boy.
    • Medical Services.
    • Valet Laundry Services.
    • Day Pass at The Sens Cancun and The Pyramid Cancun hotels. Transportation not included.
    • 24-Hour Reception.
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    frequently asked questions of Smart Cancun The Urban Oasis

    In order to confirm your reservation, please call: +5072020861 or send an email to with your booking details.

    We are located on Tulum Avenue, next to the bus stop to the Hotel Zone, corner to Brisa street. Our address is: Av Tulum 13-14, Ecumenical Chapel, 22, 77500 Cancun, Q.R.

    It depends on your kind of reservation. For more information you can check with your travel agency or upon arrival our reception area will provide you with more specific information. In case you don’t have breakfast included, we offer this sevice to our guests at a preferential rate of $130 MXN per person.

    We offer continental breakfast with salad & cold cuts bar. If you would like something different, we also offer a la carte breakfast.

    Our breakfast is served from 7:00 am to 11:00 am at Le Buffet.

    Smart offers the perfect environment for business while at Oh! our guests enjoy a lounge atomsphere. However, in order to provide you with the complete information, below you’ll find these hotels’ fact sheets, where you’ll learn more about access to restaurants, room features, special services, etc.

    Smart Cancun by Oasis
    Oh! Cancun The Urban Oasis

    Upon your arrival our team will provide more detailed information.

    We have the option of an upgrade to Grand Oasis Palm for $65 USD per person per night or to Grand Oasis Cancun for $75 USD per night.

    *Rates are subject to change without prior notice.
    * Upgrades are subject to availability.

    Our Contact Center fellows can help you manage your transportation, which is operated by “Viajes Caribe Maya”, offering very attractive rates.

    To book please call: +52 55 4170 9258, send an email to​ or contact us by Whatsapp at +52 998 287 4478.

    Customer Reviews

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    Wrote a review (may 2023)

    Excellent Oasis in downtown Cancún!

    We have just stayed at the hotel for a week. We thoroughly enjoyed our time here. Our time in Cancun was a mixture of sightseeing with a couple of days relaxing by the pool. Rooms were absolutely fine and had everything you need for a short stay. Pool and terrace was lovely. The staff were exceptionally nice and helpful from the waiters eg Emmanuel ...

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    Stephen M

    Wrote a review (may 2023)

    It is like visiting family.

    Like visiting family. Except better. Everyone was exceptional. Security, reception, housekeeping, all amazing. Room was great, food was excellent and staff wonderful. Shout outs to el capitan, Ivan, and, Juan, Jose, Angel, Emmanuel, Mesero, Erick and Belen. These folks are why we have visited this hotel 6 times in the last 5 years. My wife Janice is...

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    Brendan C

    Wrote a review (mar 2023)

    Great location and value. Comfortable hotel. Wonderful, caring staff.

    I made my fourth trip to Smart Cancun for three weeks in February/March, 2023. Oasis has two hotels on the same site in downtown Cancun (about 8km from the nearest part of the hotel strip.) "Oh Cancun" and "Smart Cancun" share a very nice terrace area with a well-maintained pool, small gym, a good restaurant and a poolside bar. They also share som...

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    Carmel C

    Wrote a review (mar 2023)

    Great service, bottomless coffee and fantastic banter.

    Bites restaurant staff were brilliant. Such great service from Jose, Emmanuel, Jorge, Kenia and Belen in particular. Aldo at the tourist desk was so helpful, interesting, chatty and very very funny! We appreciate all the great service and your kind understanding of our very poor Spanish. From 2 Australian women in Cancun!

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    Monika S

    Wrote a review (mar 2023)

    Amazing stay

    We had the best time in Cancun and lovely stay in this hotel. Everyone was super nice, helpful and welcomed. We want to mention especially Emmanuel and other staff: Angel, Kenia, Belan, Jose and Erick who made our stay even more pleasant. Hotel is in a very good location downtown, easy to take a bus to the beach or as pick up location for guide tour...

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    Smart Cancun The Urban OasisLocation

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