What is the minimum number of nights to book?

During special seasons (Christmas, New Year, Easter Week and Spring Break) we have a minimum of 3 nights. During low seasons we have no night restrictions.

What is the O Rewards rate?

The rate corresponds to the Oasis Hotels & Resorts loyalty program, with which you can enjoy exclusive benefits and discounts for members, from 10% to 15% off the cost of your reservation. If you are not yet part of O Rewards, join for free at https://oasishoteles.com/es/o-rewards

What are flexible and non-refundable rates?

The flexible rate indicates that you can modify the reservation as indicated in your reservation policies; likewise, in the payment method the reservation can be secured with a prepayment percentage, and the remaining balance will be charged automatically before your arrival (according to season policy, 1 day or 8 days). The non-refundable rate indicates that you cannot modify or cancel the reservation; likewise, the total of the reservation will be charged automatically at the time of booking.

How long do I have to cancel or modify my reservation?

The time to modify or cancel the reservation depends on the seasons. Low season: you can request cancellation or modification of your reservation without penalty, up to 1 day before your arrival. High season: you can request cancellation or modification of your reservation without penalty, with more than 8 days in advance of your arrival. Clarification: if the reservation has been modified to arrive on dates later than the original, the cancellation and modification policy will always take the original arrival date as reference.

Is transportation included?

Transportation is included only if you purchased a package or promotion that indicates or specifies it. We have different promotions and packages that include airport-hotel-airport transportation, booking directly with us through official channels.

Is it all-inclusive? What does "all-inclusive" mean?

Yes, our beachfront hotels in Cancún have attractive all-inclusive plans, which means you will have unlimited access to all entertainment, as well as a huge variety of restaurants and bars, with gastronomic options to enjoy food, drinks and snacks at any time of day.

Luxury All Inclusive
The Pyramid Cancun
The Sens Cancun
The Sens Tulum Riviera
All Inclusive Resorts
Grand Oasis Cancun
Grand Oasis Palm
Oasis Palm
Grand Oasis Tulum Riviera
Urban Hotels
Oh! Cancun The Urban Oasis & Beach Club
Smart Cancún Leisure City Hotel
Your Ideal Experience
Hotel Recommender
Cancun Hotels
Special offers
Hotel + Flight
Weddings
Groups
Experiences

Special Offers in Oasis Hotels & Resorts

This is one of the main promotional moments in Mexico, where practically all brands offer attractive benefits, prices with significant discounts, as well as payment facilities, which motivates consumers to purchase the products or services they have been looking for throughout the year.

Sign up for ORewards and be the first to know about our exclusive promotions. Enjoy unique benefits from your first booking: special discounts, transfers included, and preferential service at Oasis hotels in Cancun.