We arrived with two teen kids (we paid 4 full adult prices)and if we wanted to spend time at the beach we would be told to go to "kids section" which is really poor and bad equipped. We tried to speak with manager Robin Perez but he was so unhelpful.

Always a great Stay. Comfortable Room with Awesome View in the Pyramid. The food at the Steakhouse was amazing. Very friendly staff. Check in was seamless. Loved the shows in the Kinky Bar and had a great time in the beach club.

Written information should be available in 3 languages (french, english and spanish). Menus should be posted at the door of the restaurants. A selection of wine should be proposed (with additional fee if needed). Menu of drinks should be available.

Although we experienced several issues with the resort, the one highlight each day was hanging with Alejandro Fernandez as he mixed up drinks at Bar-Lovento! If you are staying at this resort, swing by to see him across from Bahia Rodizzio!!

This was the best family vacation I mean all the staff were soo nice and very welcoming my kids had a blast the food was very good and it was a great experience overall. From the moment we got there untill it was time to leave it

Lots of drinks. Food. Sunshine. Music. What more could you want... Zero issues. Had a blast. Food was decent. Typical north american breakfast. Lots of people in their 30s/40s. Not many kids and those that were there were not noticeable.

The hotel is clean and provides u great hospitality. Especially I want to note that Slava was really helpful, he did everything what we asked. Such a good specialist. Other staff were also friendly. The food is good, pool is clean.

The property of the Grand Oasis is absolutely stunning.The landscaping is the nicest I have ever seen. The beach in front of the resort is lovely.I wasn't crazy about the options at the restaurants because I am vegetarian and it was extremely limited

I had a nice experience, the place is clean, the installations are not new but it is cool.The food is just fine and there is many activities to get fun.Perfect place for a travel with friends (in the 20s).