Smart Cancun The Urban OasisReviews

Trip Advisor Logo

Steve B

Wrote a review (feb 2020)

Friendly and great service

We stayed at the Smart Cancun by Oasis last year and we're really happy with the location as we are not beach people. We would come down for coffee at their coffee shop just off the lobby every morning and we're usually served by Gabby. She was friendly and the service was great. We returned to this hotel this January, a year later and Gabby not onl...

View more...

Ru R

Wrote a review (jul 2021)

It was a nice experience.

If I was to talk about the hotel itself I'd most likely give it a lower rate, but if I was talking about the resturant inside the hotel it's self it was a nice experience where I felt at home. The food was a bit typical Mexican-American which was good and I definitely felt the cooks tried their best into making it a wonderful taste, I'm not sure who...

View more...

Genesis Z

Wrote a review (jul 2021)

Survey

Place is great for a couple nights stay. Great staff overall. breakfast is nice and pool area well kept unfortunately pool closes at 8 pm. Rooms are fine, but bedsheets are scratchy. Overall 6 out of 10.

View more...

Fabulous Alexis D

Wrote a review (ene 2021)

Love this place

It was my birthday, I and hubby came for long vacation here at oh cancun, it was a nice trip we really enjoyed ourselves. The service was excellent. The employees are the best, they make our stay easy from the breakfast staff especially ularco, don't kw if am pronouncing his name right. The employees at the bar, pool side, restaurant thanks for mak...

View more...

Fabulous Alexis D

Wrote a review (ene 2021)

Love this place

It was my birthday, I and hubby came for long vacation here at oh cancun, it was a nice trip we really enjoyed ourselves. The service was excellent. The employees are the best, they make our stay easy from the breakfast staff especially ularco, don't kw if am pronouncing his name right. The employees at the bar, pool side, restaurant thanks for mak...

View more...

Brendan C

Wrote a review (mar 2023)

Great location and value. Comfortable hotel. Wonderful, caring staff.

I made my fourth trip to Smart Cancun for three weeks in February/March, 2023. Oasis has two hotels on the same site in downtown Cancun (about 8km from the nearest part of the hotel strip.) "Oh Cancun" and "Smart Cancun" share a very nice terrace area with a well-maintained pool, small gym, a good restaurant and a poolside bar. They also share som...

View more...

Carmel C

Wrote a review (mar 2023)

Great service, bottomless coffee and fantastic banter.

Bites restaurant staff were brilliant. Such great service from Jose, Emmanuel, Jorge, Kenia and Belen in particular. Aldo at the tourist desk was so helpful, interesting, chatty and very very funny! We appreciate all the great service and your kind understanding of our very poor Spanish. From 2 Australian women in Cancun!

View more...

Monika S

Wrote a review (mar 2023)

Amazing stay

We had the best time in Cancun and lovely stay in this hotel. Everyone was super nice, helpful and welcomed. We want to mention especially Emmanuel and other staff: Angel, Kenia, Belan, Jose and Erick who made our stay even more pleasant. Hotel is in a very good location downtown, easy to take a bus to the beach or as pick up location for guide tour...

View more...

WalshDog

Wrote a review (mar 2023)

Great experience and worth the price

Really enjoyed my 2nd visit to Smart Oasis and will likely go back again. 2nd visit was a lot better as I was a few floors higher and not facing the traffic so got a better sleep. First time was facing the traffic and right below the coaches that pull up at 5am and lots of shouting cause of this, so be sure to take ear plugs. Breakfast was decent wi...

View more...

Dan C

Wrote a review (mar 2023)

Best holiday ever

Good hotel, nice rooms, nice food, good music by pool and the staff are so nice, all so friendly and helpful and never stop working. We had problems with transport and the receptionist helped us and sorted the problem. They also helped us book different activities and really made the holiday so much better.

View more...

Other hotels similar to Smart Cancun The Urban Oasis

See factsheet