Do not book this hotel2019-05-28 19:04:17 hrs
Horrible service; only one elevator and gets very crowded. Very few restaurant and they come up with dress codes just to reject u; they make you stand in line to make reservations. The one offering buffet has a long wait time. This is a waste of $.
Do not book this hotel2019-05-28 18:57:19 hrs
Horrible service; only one elevator and gets very crowded. Very few restaurant and they come up with dress codes just to reject u they make you stand in line to make reservations. The ones offering buffet have a long wait time. This is a waste of $.
Great Service at Las Palmas2019-05-13 08:13:34 hrs
The service at Las Palmas buffet was excellent; especially from our waiter Silverio Roiz. With a wink and a smile, he brought us drinks we didn’t know we actually wanted and took away dirty plates before our kids could knock them over . Thank you!
Great Service2019-05-10 10:45:41 hrs
I wanted to mention 3 servers that provided excellent service,- Raymundo Paraza,(La Bamba) Julio (Los Agaves), and Ignacio (White Box.) These servers were very friendly and hospitable, and made our stay memorable.
Não sei2019-05-03 17:53:29 hrs
Gostaria de parabenizar toda equipe de funciona´rios do hotel desde sua recepção, atendimentos no café da manha, almoço e jantar e,, especialmente do bar beach clube Wilberth e Melody e também no snack bar Adrian, luz e laura. Certamente voltaremos.
Good vacations!2019-02-25 21:28:42 hrs
My parents stayed at the hotel a few days ago celebrating their 62nd anniversary, they had a room a bit far from the restaurants but Jose from the reception of the grand oasis palm changed them from one room to the ground floor near the restaurants
Oasis palm2019-02-25 17:26:46 hrs
Just got back from a quick 7 day trip, loved cancun and the beaches at this resort were just great. This is more of a family spot, however the beach staff and sports bar made our stay there worth it. Shout out to Arturo, Dave and Felipe
Entertainment Staff 10/102019-02-25 11:19:23 hrs
My best friend and I just got back from our second trip to Cancun, this time staying at the Grand Oasis Palm, which was a great choice. As soon as we pulled up we were greeted by friendly staff. During our week stay, we had a blast
My favorite resort in Cancun so far!2019-02-25 07:24:46 hrs
My boyfriend and I have been traveling a lot in the past 2 years. Grand Oasis Palm was by far one of my best stays. Our room was clean, mini fridge and a room with a view. It did rain one night when we were there it made it a little chilly.
Such a great experience2019-02-22 23:42:55 hrs
Great experience. Excellent customer service. Staff is professional and nice, from front desk receptionists to restaurant(s) staff,housekeepers and the whole maintenance team. Plenty of good food,great coffee and excellent cocktails.