The Sens CancunReviews

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Pui S

Wrote a review (may 2023)

Must dine

Dined in the Sukura restaurant where we were entertained by multiple shows and the food was fantastic, presentation was excellent and the food was delicious. Special mention to Alejandro Santiago, Jesus Lazaro & Capitan Evelyn for being gracious hosts and making our dining experience memorable.

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Jeanette W

Wrote a review (may 2023)

The best holiday in the most perfect setting

Had the best time staying at this hotel, we had a lovely ocean view room which was nice and spacious with really good aircon! The staff in this hotel are so nice, literally nothing is too much trouble for them and they really go out of their way to make sure you have the best experience. UZIEL was AMAZING, he was super friendly, really knowledgeab...

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Cruiser27595797252

Wrote a review (may 2023)

Perfect service

Great service from Uziel great service he was very helpful and kind fast service very polite he was very busy and it was very hot and still had patients for everyone there he was even serving restaurant and was fast and accurate was very busy and still was very kind

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Roberto Edmunds

Wrote a review (may 2023)

Highly recommended at The Sens

Particularly appreciated the smooth efficient and private check in. Excellent concierge services provided by Javier. Beautiful and scenic location. Comfortable and well appointed room. Delicious and well catered to in Cafe del Mar by the host Luis and the chef, also named Luis! Thank you both for a memorable dinner with soft ambiance . The White was...

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Robert L

Wrote a review (may 2023)

Trip to Hotel Sens.

The mattress was a little soft. I sunk down and hard to get out. Rafael Pool Mesero de Buffet was an excellent waiter along with Ana that worked in the Buffet We enjoyed our stay. Will definitely come back.

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Adevair R

Wrote a review (may 2023)

Pool bar and Restaurant

We were super well served by Ramon, Oman and all the pool waiters in a spectacular way and by Rafael and the team in the restaurant Ramon, David are super friendly and attentive. We hope to be back soon, but getting into the room took a while

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Ana P

Wrote a review (may 2023)

Awesome vacation

I use the spa sensoria and I absolutely love it!!!the lady who gave me a massage just when above and beyond!!!!!super professional!!!!going home felling like a new person!!!thank you Arely🙏🏽❤️best vacation ever!!!

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Marcia C

Wrote a review (may 2023)

AWSOME!

I had an AWSOME experience! Great customer service especially from Rafael Pool, Joshua, Emmanuel, Emilio, and Daniel. They made me feel welcome like a part of the family! The food was wonder from Le Buffet. and I would highly recommend this resort so much that I'm already planning to return next year with my family! 😊

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jacob p

Wrote a review (may 2023)

All inclusive

I came here for my 25th birthday and it was absolutely amazing. The staff was super friendly, they do not speak much English but that’s okay! The drinks are 10/10 and the food is good! Definitely recommend coming here for any type of trip!

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Brian K

Wrote a review (may 2023)

Relaxing beach experience

The Siam Kaan, the adult area, was very nice and the new pool was excellent. The bar on the beach was great. It was great to be able to reserve a bed on the beach for the day. The upgraded adult floors are very well done with great views, and a nice bar for sunset.

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