Hotels safety and hygiene

Your well-being is our priority

What is health and safety in hotels?

At Oasis Hotels & Resorts the priority is always the safety and hygiene of both our guests and staff. For years we have complied with strict health and safety standards and protocols and, due to the Covid-19, all measures have been reinforced and new ones added, with the sole objective of ensuring that our guests can feel free and safe during their holidays in any of our Resorts. We want you not to worry about anything, to enjoy your holiday with your loved ones... Because Oasis Loves U!

Health at Oasis Hotels & Resorts

Oasis Hotels & Resorts
OFFERS COVID-19 TESTS WITH PREFERENTIAL RATES
for its guests

Oasis Hotels & Resorts OFFERS COVID-19 TESTS WITH PREFERENTIAL RATES for its guests
Health at Oasis Hotels & Resorts

Oasis Hotels & Resorts
OFFERS COVID-19 TESTS WITH PREFERENTIAL RATES
for its guests

With your comfort in mind, Oasis Hotels & Resorts offers the application of COVID-19 tests in the same property you are staying at*, thanks to an agreement reached with Medex Lab .

The antigen tests are available with a cost of $275 MXN , and the results are delivered within 24 hours , while the PCR tests have a cost of $1,500 MXN , with an approximate delivery time of 24 to 48 hours after the application. Both tests have official validity to be presented to the airline before boarding the flight.

BE FREE, STAY SAFE
For guests testing positive, Oasis Hotels & Resorts will offer the Be Free, Stay Safe guarantee, which consists of 5 days of free stay for the person affected and 1 companion, with all meals included, and following the sanitary measures and protocols established by international organizations, such as WHO and EPA.

Note:
*For guests of Smart Cancun and Oh! Cancun, The Urban Oasis, the tests will be performed in the facilities of Grand Oasis Palm hotel.
*The Be Free, Stay Safe guarantee shall be valid only when the test has been performed at the labs located inside the Oasis Hotels & Resorts. *Benefits available as of January 17, 2022.

Safe Vacations

Safe Vacations

Most of our hotels are located in the Hotel Zone of Cancun, one of the most guarded and secure areas in all of Mexico. The fundamental pillar of Cancun's economy is tourism, so the government is concerned about keeping the entire zone extremely guarded, to ensure the safety of visitors and thus increase the flow of visitors. In Cancun you will come to enjoy the paradisiacal beaches, the excellent gastronomy and its many and diverse landscapes and traditions. We will make sure that your vacation is safe for you and for all of your loved ones.

Hotel Safety

Hotel Safety

At Oasis Hotels & Resorts we have always had measures and qualified personnel for security, but due to the current situation these security measures have been extended. All our security staff have certificates and specific training for any type of situation. We know that your holiday is about relaxing, not thinking about safety, and for this reason we have expanded our security staff and trained them for situations of possible positives or people with symptoms of Covid-19.

Safety Measures in Hotels

Safety Measures in Hotels

To cope with the Covid-19 pandemic, many changes have been made both in operation and in hygiene and cleanliness. All these changes are part of the safety measures being taken in all our hotels. We do not want to disturb our guests to enjoy themselves, but we want to ensure that their enjoyment is out of danger. All staff have been extensively trained in these new measures and protocols, which you can consult in the following section: https://oasishoteles.com/en/hotels-cleaning-protocols